فهرست مطالب davood noori

The present study seeks to diagnose complications and analyze Ayandeh Bank's customer relationship management system using a three-pronged model. Research

The present study can be discussed in terms of philosophical foundations in the paradigm of positivism, it is an applied research-survey. The statistical population of the present study consists of the employees of Ayandeh Bank (western branches of the country). The sample size was determined using IBM SPSS Sample power software version three, equal to 110 people. The data analysis method was performed using one-sample t-tests and first-order confirmatory factor analysis with SPSS and AMOS statistical software.

According to the sample t-test, the health variable of customer relationship management system and its components (structural damage, behavioral damage, contextual or environmental damage) are at the desired level and below average. Discussion and

According to the research findings, the health variable of customer relationship management system is lower than average. Also, structural damages, behavioral damages, background or environmental damages in the branches of Ayandeh Bank in the west of the country are desirable and below average, indicating that Ayandeh Bank is safe from structural damages, behavioral damages, abnormal background or environmental damages. The confirmatory factor model of this study showed that the highest to lowest importance in explaining the health of the customer relationship management system in the branches of Ayandeh Bank in the west of the country are: 1. Structural injuries 2. Behavioral injuries 3. Underlying or environmental injuries.

The study is to design a model of football diplomacy in Iran, which is based on the Grounded Theory and through interviews with 23 managers, experts, faculty members, legislators and diplomats and media practitioners who use the Snowball method and selection of experts with maximum oscillation was done. The data were analyzed through three open, axial, and selective coding steps through Nvivo 10 software. The findings, in three stages of coding, identified and categorized the main and secondary categories of football diplomacy: the causal conditions (football nature, structural factors, cultural policies, international politics, Management policies, media policies, professional sport policies); background conditions (economic factors, factors related to government and politics, cultural and social factors, measurement criteria and policies related to FIFA); strategies (international actions, structural actions, cultural and social actions, actions related to expedition teams, business and economic actions), and consequences (dignity and prestige International, development of peace and friendship, isolationism, national identity and convergence, and development of sport tourism, power generation and upgrading of skills). Finally, the paradigm and theoretical model of football diplomacy were formed, As a result of football diplomacy in Iran, according to Progressive constraints that have been affected by different conditions are far from reaching the desired and expected status. Therefore, the application of some strategies will be effective in achieving the desired situation and can somewhat have the desired outcomes for diplomacy.

In the contemporary world, daily changes that occur in the field of communications has led the process of moving communities diluted the role of government every day and this situation is spurred the evolution. It is obvious that as societies evolve, new scenarios in the areas of social- political realized that the new priorities with the adoption of new practices and tools, as well as the capacity of non-state actors, particularly NGOs are required. In this regard due to the role of young people in different countries, especially developed nations as the force of thought, work and ideas in institutions and scientific centers and offices and the development of NGOs youth in the global system a variety of programs such philanthropic actions beyond the borders of countries, in the international arena that would impact on the minds of the masses of the people and even governments and international organization. The method used in this research was based on documentation and library data and also a qualitative study. In this study, we addressed the following questions using the tools of social participation: how youth NGOs can be effective in pursuing the rights of young people and what is their position in youth rights development? It seems the movement in the direction of domestic understanding of young people and their concerns will lead to the institutionalization of the culture of youth-oriented NGOs capacity and use of international experience to the next generation of the country.