jalil toshani

Religious tourism is one of the most prosperous and diverse types of tourism in the world. And according to the cultural-religious situations, the accessibility of this type of tourism in Iran sets the stage for growth and development among Islamic countries and the world. This research is applied in terms of purpose and in terms of descriptive-survey execution method and correlational type, which was carried out by mixed exploratory method. In the qualitative phase, the research team consists of 30 experts and university professors who have been selected using a targeted method and snowball technique. Also, in the quantitative stage, the statistical population consists of tourism experts , whose number is 2948 people, and 341 people were selected by simple random sampling to determine the sample size based on the Karjesi and Morgan table. The tools of data collection are interviews, documents and questionnaires, and the fuzzy Delphi method was used to identify and rank the dimensions and components. Also, the exploratory factor analysis method was used to fit the model. Based on the data analysis, the research findings showed. Ten main dimensions: accommodation, transportation, visiting centers, reception centers, stores, environment and energy, travel agencies and tours, security and safety, management and economy, information and communication, are the most important factors affecting the supply chain in Iran's religious tourism industry.

In this study, we were in search for identification and leveling the dimensions of supply chain in the Iranian religious tourism industry. In terms of purpose, this research is applicable, and in terms of implementation method is descriptive survey of correlation type. The participant team consists of 30 experts and university professors who had been selected by the purposeful method and the snowball sampling. By relatively extensive studies in the field of supply chain, we extracted the most significant factors in the religious tourism industry. Then, fuzzy Delphi method was used to identify the dimensions and parameters of supply chain in this industry. In the next step, the interpretive structural modeling was used for leveling the key factors. Data collections tools included interviews, documents and statistics, and questionnaires; the findings based on the data analysis showed ten main dimensions in the supply chain i.e. accommodation, transportation, visiting centers, reception centers,stores, environment and energy, travel agencies and tour operators, security and safety, economic management, information centers and communications that 3 dimensions reception centers,stores, and travel agencies and tour operators were in the first level; and 2 dimensions i.e. accommodation, and environment and energy were placed in second level; and visiting sites in third level; the economic management, information centers and communications in fourth level; accommodation in fifth level; finally the security and safety were put in sixth level.