payam haghighi boroujeni

The concept of national innovation system has attracted a lot of attention during the last three decades. Modern theories describe the national innovation system as a set of organizations and institutions in the process of creating, distributing, and using knowledge and technologies with the aim of achieving strategic goals such as the sustainable development of the economic system and helping to increase the competitiveness of its subjects including governments at the international level interact. The purpose of the current research is to present the framework of the national innovation system based on the knowledge functions and the knowledge role of the actors of this system and to achieve this framework, the approach of systematic research synthesis has been used. Based on this, by studying and examining in depth 180 study sources in the form of articles, books, reports and other documents, six main knowledge functions including "creation, acquisition, dissemination, development, exploitation, and commercialization of knowledge" and four support functions including "support and foundation, financing", mediation and policy-making and regulation" and seven main actors "government, research organizations, financial institution - financial institutions, universities, and higher education centers, industry, intermediaries, society and supporters, and enablers" were defined. Based on main and supporting functions, related roles were extracted and actors were categorized based on roles. The final result of the research is the framework of the national innovation system with a focus on knowledge functions and a new category of actors identified in 5 related layers, including the main knowledge function as the most central layer, layers of supporting knowledge functions, knowledge roles and actors as the next layers and Finally, it presents the classification of the subsystems of the national innovation system based on the helix cycle and as the outermost layer.

Knowledge map, as one of the most vital tools and approaches of knowledge management, plays a significant role in the correct establishment of related processes. Also, compiling the knowledge map in a short and appropriate period of time solves the challenge of implementing knowledge management in the organization and provides tangible and easily achievable outputs, which provides the necessary motivation to continue the time-consuming process. It will provide knowledge management. Due to the high importance of the knowledge map, the native standard model for implementation in Iranian organizations has not been presented. Based on this, in the upcoming research, the research team, with the aim of presenting a local model of organizational knowledge map development, has used a comprehensive and detailed study in the field of knowledge map subject literature based on the use of systematic review technique, and while extracting various components and dimensions of knowledge map, He combined the experience of implementing this approach in more than 20 Iranian organizations and finally based on the Interpretive Structural Modeling (ISM) method and using Smart PLS software and holding interview sessions and completing the matrix with 5 academic and business experts specializing in The field of knowledge management develops a suitable model for Iranian organizations to explain and design the organizational knowledge map. In this obtained model, the main components affecting the process of explaining the organizational knowledge map have been classified and separated in the form of 18 final components and 7 distinct levels.

Today, the focus on organizational knowledge management as one of the strategic and key areas of organizational improvement and excellence is growing. The special place of knowledge management in standards and models of organizational improvement and excellence has changed in the past few years and it is now evaluated as one of the main business areas of the organization. This change is quite noticeable and significant in the new version of the European Quality Management Foundation (EFQM) organizational excellence model, published in 2020. On the other hand, applying a comprehensive and international model in order to promote and improve organizational knowledge management is one of the issues and challenges ahead of the organizations. Accordingly, the purpose of this study is to investigate the impact of improving knowledge management deployment as one of the main components of organizational value chain and its final impact on strategic and operational performance of the organization, using the new model of excellence edition 2020. The statistical population of the present study is over 90 companies and institutes affiliated to the Executive Headquarters of Imam Khomeini’s Command Organization, with the experience in participating in the process of organizational excellence evaluation. A number of 67 expert questionnaires were sent and completed. To analyze the data, the structural equation modeling approach with partial least squares method and Smart PLS software was used. The results show that the new model of organizational excellence is a good framework for improving the establishment of knowledge management, in terms of deepening the issue of knowledge management, especially from the aspects of organizational culture, knowledge-based leadership and knowledge interaction with the key stakeholders and, ultimately leads to improved strategic and operational performance.