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فهرست مطالب sajad ramandi

  • سجاد رامندی، محیا عباسی، پیرحسین کولیوند، حمید پوراصغری، سیما کی خانی*
    مقدمه

    نظارت بر عملکرد بیمارستان ها یکی از مهمترین اقدامات بیمه گر در راستای کنترل هزینه ها به شمار میرود. مطالعه حاضر با هدف بررسی تاثیر نظارت در کاهش میانگین مدت اقامت بیماران از طریق کنترل خدمات و بستری های غیرمقتضی در بیمارستان های طرف قرارداد یک شرکت بیمه تکمیلی انجام شد.

    روش کار

    پژوهش حاضر از نوع نیمه تجربی است که به روش سنجش قبل و بعد از نظارت کارشناس بیمه ای در 22 استان کشور انجام شد. کارشناسان با حضور بر بالین 15،721 بیمار بستری در 103 بیمارستان و با استفاده از پرسشنامه محقق ساخته به بررسی پرونده های بیمارستانی و روند درمان پرداختند. باتوجه به نتایج اولیه، مداخلات نظارتی به دو شکل «ترخیص از بیمارستان» یا «تایید نشدن اقدامات دارویی و درمانی درج شده در پرونده» بیمار انجام شد. داده های قبل و بعد مطالعه از طریق t-test زوجی و با استفاده از نرم افزار R-Studio نسخه 9.2 تحلیل شدند.

    یافته ها

    بر اساس یافته ها 3/85درصد (13،401n=) از بستری ها بدون نیاز به مداخله نظارتی و 7/14درصد (2320 بیمار) واجد مداخلات نظارتی بودند. بر اساس مالکیت، بیشترین میزان بستری غیرمقتضی در بیمارستان های خصوصی (80درصد؛ (185=n)) و بالاترین سهم از مداخلات نظارتی مربوط به ترخیص از بیمارستان بود (46درصد از صرفه جویی و ارزش ریالی مداخلات نظارتی). تایید نشدن دارو و اقلام مصرفی بیشترین فراوانی را داشته است (1،102؛ 47.5درصد). میانگین مدت اقامت و انحراف معیار به ترتیب قبل از مداخله 74/23 و 58/48 و پس از مداخله 69/10 و 14/12 بود.

    نتیجه گیری

    نظارت مستمر بر بیمارستان ها، به ویژه با استفاده از پروتکل ارزیابی مقتضی بودن، باعث کاهش معنادار میانگین مدت اقامت بیماران خواهد شد.

    کلید واژگان: مدت اقامت بیمار, کنترل هزینه, بیمارستان, بستری غیرمقتضی, بیمه درمان}
    Sajad Ramandi, Mahya Abbasi, Pirhossein Kolivand, Hamid Pourasghari, Sima Keykhani *
    Introduction

    Monitoring the performance of hospitals is one of the most important actions of the insurer in order to cost control. The aim of this study was to investigate the effect of Monitoring in reducing the average length of hospital stay through the control of services and unnecessary hospitalizations in hospitals contracted supplementary insurance company.

    Methodology

    this study is a semi-experimental type, that was conducted using before and after design in 22 provinces. presence at the 15,721 patient’s bedside in 103 hospitals, insurance experts examined the medical records and the treatment process using a researcher-made questionnaire. According to the initial results, supervisory interventions were carried out in two ways: “ hospital discharge “ or “ non-approval of medicine and consumables “. before and after data of the study were analyzed through paired t-test using R-Studio version 9.2 software.

    Findings

    According to the findings, 85.3% (n=13,401) of the hospitalizations did not require supervisory intervention and 14.7% (2320 patients) had supervisory interventions. Based on the ownership, the highest rate of unnecessary hospitalization was in private hospitals (80درصد; (n=1850)) and the highest rate of monitoring interventions was related to discharge from the hospital (46% of the financial savings of monitoring interventions). Non-approval of medicine and consumables has been the most frequent (1,102; 47.5%). The average length of stay and standard deviation were 23.74 and 48.58 before the intervention and 10.69 and 12.14 after the intervention.

    Conclusion

    continuous monitoring of hospitals, especially using the appropriateness evaluation protocol, will significantly reduce the average length of stay of patients.

    Keywords: patient’s length of stay, cost control, hospital, medical insurance}
  • Ali Mohammad Mosadeghrad, Mahya Abbasi, Sajad Ramandi *
    Background

    Insurance plays a significant role in health systems financing. The existence of multiple risks has led to an increase in the costs of insurance organizations.

    Objective

    The study aimed to identify cost management strategies in health insurance.

    Methods

    A scoping review was conducted by focusing on published studies in Farsi and English languages in the field of health insurance through the world by the end of June 2020. Search was performed using valid keywords in PubMed, Scopus, Web of Science, SID, Magiran, Google and Google scholar search engines. A list of credible sources and journals were assessed, too. Finally, 51 articles fulfilled the inclusion criteria, were reviewed and analyzed using MAXQDA software.

    Results

    In total, 97 cost management strategies were identified which were classified into 3 groups: providers, insured people and insurance organizations. Modification of payment methods to providers and monitoring of services provided and medications prescribed in the field of providers, cost sharing, deductible, consumption management and culture building in using services in the field of insured people, strategic purchasing, coverage constraints, internal controls, using risk management and employing specialized personnel were among the most important cost management strategies in the field of insurance internal processes. Other institutions that make policy and oversee the insurance industry will also play a significant role in reducing the costs.

    Conclusion

    Understanding the solutions to cost control in health insurance helps policymakers and managers to plan and apply corrective interventions and appropriate changes that lead to reduce the costs of insurance companies.

    Keywords: Health Insurance, Cost management, Risk management, Scoping review}
  • Ali Mohammad Mosadeghrad, Pirhossein Kolivand, Mahya Abbasi, Sajad Ramandi
    Background

    The covid-19 pandemic has affected the health insurance industry in numerous ways.

    Objectives

    The present study aimed to examine the impacts of the covid-19 on the referral times of insurance policyholders to hospitals and diagnostic centers throughout the country.

    Methods

    This was a cross-sectional descriptive study conducted on the data collected from a private insurance company. The statistical population included all insured individuals covered by the insurer in 31 provinces throughout the country who have used the services provided in hospitals and other diagnostic centers from March 21, 2019 to September 21, 2019 (1,699,930 insured people), considered as the pre-covid-19 incidence period, and from March 20, 2020 to September 20, 2020 (1,862,657 insured people), as the post-covid-19 incidence period. Data were analyzed using the SPSS and GIS statistical software.

    Results

    In the 2019 half-year, 10,416,591 medical expense records have been filed in the country, which decreased by 17.1% in the same period in 2020 to 8,633,613 records. The average referral times in the pre-covid-19 period was 7.02, which decreased by 32.9% during the post-covid-19 period, falling to 4.71.

    Conclusion

    The overall frequency of referrals to receive all services covered by the insurer, including visits, medicine, hospital services (general surgeries), and laboratory services in the post-covid-19 period decreased significantly, compared to a similar period in the previous year. It seems that in many different provinces, non-emergency patients avoided referring to healthcare centers and unnecessary visits to medical centers. Moreover, the number of general surgeries decreased because of the therapists’ cautiousness and the changing behaviors of the patients, making diagnostic and medical services more real.

    Keywords: Covid-19, Health insurance, Pandemic}
  • سجاد رامندی، لیلی نیاکان*، سعیده رجائی هرندی، هادی عاشقی
    مقدمه

    تقلب، آثار مستقیم و غیرمستقیمی بر بیمه گران و بیمه گذاران دارد. با توجه به ذات و ماهیت صنعت بیمه، تصمیم های مدیران و مسیولان بدون انجام بررسی و پژوهش کافی به نتیجه مطلوب نخواهد رسید. بنابراین، این پژوهش به مطالعه و بررسی تقلب در بیمه های درمان تکمیلی و راه های مقابله با آن با رویکرد کاربردی پرداخته است.

    روش بررسی

    با مطالعه تطبیقی تجربیات موفق کشورهای پیشرو در زمینه مبارزه با تقلب در رشته بیمه درمان تکمیلی و همچنین مصاحبه با خبرگان حوزه، فرایندها، عوامل زمینه ساز و آثار تقلب در بیمه درمان تکمیلی، موانع و چالش های موجود در فرایندهای مذکور شناسایی و در نهایت، به ارایه راهکارهای پیشگیری و کنترل این پدیده پرداخته شد. مصاحبه ها در قالب متن در نرم‎افزارMAXQDA  بارگذاری و سپس به متن کاوی پرداخته شد.

    یافته ها

    در مجموع، 34 عامل که زمینه بروز تقلب در صنعت بیمه درمان تکمیلی را ایجاد می کنند، شناسایی و در 6 گروه راهکارهای مربوط به قوانین و مقررات، راهکارهای مربوط به فرایندها، راهکارهای مربوط به تکنولوژی، راهکارهای مربوط به نهادها و سازمان های مرتبط، راهکارهای آموزشی و راهکارهای فرهنگی دسته بندی شدند. یافته های پژوهش نشان دادند از بین عوامل زمینه ساز تقلب بیشترین عامل تاثیرگذار مربوط به ناکارایی نهاد ناظر و چشم پوشی از پدیده تقلب در بیمه بود.

    نتیجه گیری

    در صورتی که شرکت های بیمه اقدام به طراحی و راه اندازی سامانه ای جامع و یکپارچه کنند، امکان جلوگیری از میزان بالایی از تقلب ها فراهم خواهد شد.

    کلید واژگان: بیمه درمان تکمیلی, تقلب, متن‎ کاوی}
    Sajad Ramandi, Leili Niakan*, Saeedeh Rajaee Harandi, Hadi Asheghi
    Introduction

     Fraud has direct and indirect effects on insurers and insured. Due to the nature of the insurance industry, the decisions of managers and officials will not achieve the desired result without conducting sufficient research. Therefore, this research has studied and investigated fraud in complementary health insurance and ways to deal with it through a practical approach.

    Methods

    In this regard, by comparative study of successful experiences of leading countries in the fight against fraud in the field of complementary health insurance and also interviews with experts in this field, processes, underlying factors and effects of fraud in complementary health insurance, obstacles and challenges in these processes was identified. Finally solutions were provided to prevent and control this phenomenon. The interviews were uploaded in text format to MAXQDA software and then analyzed.

    Results

    In total, 34 factors that cause fraud in the complementary health insurance industry have been identified and divided into six groups of “Rules and Regulations”, “Process Solutions”, “Technology Solutions”, and “Solutions related to institutions and organizations, “Educational Strategies” and “Cultural Strategies”. Findings showed that among the underlying factors of fraud, the most influential factor was “inefficiency of central insurance of Iran” and “ignoring the phenomenon of insurance fraud.

    Conclusion

    If insurance companies design and launch comprehensive and integrated systems, it will be possible to prevent a high level of fraud.

    Keywords: Supplementary Health Insurance, Fraud, Text Mining}
  • Peivand Bastani, Omid Barati, Ahmad Sadeghi*, Sajad Ramandi, Javad Javan Noughabi
    Background

    This study was conducted to compare the main performance indicators of Hasheminejad hospital before and after implementing PPP model.

    Methods

    This cross sectional study was conducted in Iran in 2015. Performance indicators of Hasheminejad hospital, the only Iranian unit that implemented PPP model, were applied. Data were collected based on a researcher-designed checklist after ensuring its validity and reliability. Data were analyzed applying SPSS21, and the Shapiro-Wilk test was used to examine the relevant data normalization. After confirming the normality of the data, descriptive statistics and paired t test were used to analyze the data at a significant level of 0.05.

    Results

    Dramatic variations were observed in the status of the studied indicators after the implementation of PPP in Hasheminejad hospital, and the changes were statistically significant in all these indicators (p<0.05).

    Conclusion

    It seems that implementing PPP in Hasheminejad hospital can be considered as a successful experience in Iran’s health sector. The significant improvement in this hospital’s performance indicators can emphasize the effective role of PPP in administration of this hospital. However, service quality and patient satisfaction should be considered as qualitative indicators, along with the present quantitative indicators because better judgment about the changes was achieved in this hospital after implementing PPP.

    Keywords: Public-private partnership, Performance analysis, Performance indicators, Hospital, Iran}
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