جستجوی مقالات مرتبط با کلیدواژه « volunteers » در نشریات گروه « کتابداری و مدیریت اطلاعات »

The research was conducted with the aim of identifying the components and indicators of voluntary activity in public libraries. The research method in the current study was qualitative content analysis, and the statistical population was the content of 17 websites of selected public libraries in the world. The findings showed that the voluntary services provided in public libraries; They are: welcoming and answering the general questions of visitors, loaning and returning books, preparing crafts for children, cooperating in creating and decorating the library on various occasions, registering members and renewing membership cards, cooperating in the implementation of ceremonies and competitions, stories. As if for children, answering the questions of researchers. The criteria for recruiting and evaluating volunteer services in public libraries are: interest in books and reading; having sufficient opportunity to provide voluntary services; Relevancy of education degree and employment records; relative familiarity with the library and its resources; The methods of providing voluntary services in terms of time and place are: providing voluntary services in the library in person, providing voluntary services outside the library in person, providing services virtually and at different times.The components and indicators of the model of providing voluntary services in public libraries are: individual and internal factors, organizational factors, sociological components, legal components, government policies, non-governmental organizations. The presence of volunteers in an official and consistent manner in public libraries does not have a significant history. Also, a significant part of the volunteering activities that are done for libraries is done with the traditional method that requires the presence of volunteers in the library. Although the presence of volunteers in the library can have many benefits for libraries and volunteers; However, there are obstacles and challenges in this field, including the provision of necessary facilities and equipment for volunteers and the provision of services during the library's limited working hours. These problems and challenges force the management of libraries to adopt methods to prepare the platform of virtual space for voluntary activities. Also, according to the need of library members to receive information at any place and at any time, the use of virtual space has become a necessity for libraries. On the other hand, librarians and library managers have realized that in order to compete with information providers, they have to leave the library environment. It empowers library managers to lead the society towards books and reading by introducing and providing services.

Volunteers to serve in the library are among the capacities that can be used to improve the organization of libraries. This research seeks to determine the factors and challenges of using volunteers in libraries from the point of view of the librarians of Astan Qods Razavi.

This applied research has been done through grounded theory as a qualitative research method. The statistical population of this research is all librarians of the Organization of Libraries, Museums and Astan Qods Razavi Document Center who have 5 years of experience in librarianship. Sampling was done in a non-probability and purposeful way. The number of members of the sample community was determined based on the criteria of theoretical sampling and considering the theoretical saturation of 36 people. The data collection tool was a structured interview. The collected data was analyzed by content analysis method, Barouch, Strauss and Corbin three-step coding and using MAXQDA software.

The results show that the librarians of Astan Qods consider the presence of volunteers in the organization as essential and this necessity is not only an organizational need but also a social necessity resulting from the desire of the community members to work and be active. They don't know about volunteering and they believe that the presence of volunteers will increase the society's awareness of the organization's goals and, as a result, influence the society on the one hand and improve the knowledge and skills of graduates and those interested in participating in scientific and cultural activities. Also, the results of the research showed that the employees face professional and organizational challenges to support and cooperate with the volunteers and the challenges that are related to the nature of the volunteer activity. Choosing candidates with appropriate academic status and academic resume and involving employees and middle managers will reduce the professional and organizational challenges of employees. Challenges such as considering volunteer work as futile and the temporary presence of volunteers in the organization depend on the nature of volunteer work and need to change the organizational culture, which can be improved by training, communication and holding friendly meetings between employees and volunteers.

Libraries can attract interested and talented volunteers through proper information. Retaining volunteers in the library requires systematic planning to overcome the challenges faced by volunteers, administrators, and staff.