جستجوی مقالات مرتبط با کلیدواژه « brand trust » در نشریات گروه « تربیت بدنی »

The aim of the present study was to investigate the effect of relational marketing on the satisfaction of customers of sports complexes in Tehran with the mediation of brand trust and customer appreciation.

The purpose of this research was applied and descriptive-survey. The statistical population of the research included all customers using sports complexes in Tehran. The statistical sample (471 people) was selected as available. The research tools included questionnaires related to marketing investment and customer appreciation, brand trust and customer satisfaction. PLS and SPSS software were used for data analysis.

The results showed that brand trust has a significant effect on customer satisfaction; Also, investing in relational marketing had a significant effect on brand trust, customer satisfaction and appreciation. But customer appreciation had no significant effect on customer satisfaction. The variable effect of investment in relational marketing on customer satisfaction was significant through the mediation of brand trust, but it was not significant through the mediation of customer appreciation.

Based on the results of the research, it can be said that trust in the brand plays an essential role in creating consumer-brand loyalty and this mentality can lead to the satisfaction and loyalty of the users of the sports complex through trust in the brand, so paying attention to the following factors It can be used as a model for understanding customer behavior to increase customer satisfaction and loyalty.

The purpose of this study was to determine the effect of personality, attitude, trust and brand equity on the purchase intention of sporting goods brands. The statistical population of this study consisted of all consumers of sporting goods brands in Tehran. 386 Consumers of sporting goods brands using the convenience sampling methods completed the scales of Jones et al. (2009) brand personality, Delgado-Ballester (2004) brand trust, Chang & Liu (2009) brand attitude, Acker (1991) brand equity and Dorvasola (2004) purchase intention. The face validity of the measurement tool was evaluated using 7 ports management experts, the reliability was evaluated using Cronbachchr('39')s alpha coefficient (α= 0.83) and the construct validity was evaluated using confirmatory factor analysis. SPSS and PLS software were used to analyze the data. Findings showed that brand personality has a positive and significant effect on trust, attitude, brand equity and purchase intention of the brand. Brand trust also affected attitudes, brand equity and purchase intentions. Also, the variable of attitude towards the brand had a positive and significant effect on the brand equity and purchase intentions of the brand. Finally, brand equity had a positive and significant effect on brand purchase intentions. The proposed research model also had a good fit (GOF = 0.605) in the target population. The overall result of the research showed that the present model can be used as a benchmark for sports managers and marketers to better influence the intention of sports consumers to buy.

The aim of this study was to investigate the effect of the mental image of the country of origin of the brand on the formation of brand equity resulting in brand trust in the sports industry as a case study in Shiraz. The method in the present study is due to the application of the results in solving common problems, in terms of practical purpose, due to partial description of the situation and calculation of community parameters (age, education, gender, etc.), in terms of descriptive-inferential method and modeling-based Structural equations and analysis is a factor that is used for data collection, first from library studies and then for the use of questionnaires of survey type and in terms of time. The statistical population used in this study was all those who used brands of sports products in Shiraz and due to the unlimited statistical population and using the Cochran unlimited sample size formula and with a 5% error, 384 people were targeted by sampling method. The questionnaire was distributed and collected in person in some sports stores in different parts of Shiraz. The Moradi Lalekaei & et al (2016) questionnaire was used, which includes 29 questions in two sections: general and specific questions. To answer the questions, the Likert scale was used, which includes 5 values. In this spectrum, there is the lowest score that is completely opposite (one) and the highest score is completely agreed (five). This questionnaire measures the image of the country of origin of the brand (5 questions), brand association (awareness) (3 questions), brand loyalty (3 questions), brand differentiation (4 questions), brand trust (3 questions) and brand equity (4 questions) Has. In the discussion of determining the validity of the content, the questionnaire was heard and commented by 5 professors and experts in the field of sports management, and after consulting and applying their opinion, the questionnaires were approved for distribution. Cronbach's alpha method was used to determine the reliability and a small number of questionnaires (30 people) were distributed for the preliminary study. Based on the data obtained from them, the Cronbach's alpha level of the questionnaire was higher than 0.8, which indicates the reliability of the questionnaire. It has a high. In this study, at the level of descriptive statistics of mean, standard deviation and elongation to classify and describe data and at the level of inferential statistics from Pearson correlation coefficient tests and structural equation modeling and factor analysis to test research hypotheses and determine the amount and strength of dependent independent variables. Using Spss and Smart-PLS software. Based on the research findings, it can be said that the image of the country of origin has a positive and significant effect on brand awareness, brand loyalty, brand differentiation and brand equity in the sports industry. Also, it can be said that brand awareness has a positive and significant effect on brand equity but does not have a positive and significant effect on brand loyalty in the sports industry. Also, it can be said that brand loyalty has a positive and significant effect on brand equity and brand differentiation in the sports industry. Also, it can be said that brand differentiation does not have a positive and significant effect on brand equity in the sports industry. It can also be said that brand equity has a positive and significant effect on brand trust in the sports industry. On the other hand, according to the path coefficients, it can be said that the image of the country of origin, among the dimensions of brand equity, ie brand awareness, brand loyalty, brand differentiation, has the greatest impact on brand awareness. Also, it can be said that the special value of the brand among its dimensions, ie brand awareness and brand loyalty and brand differentiation, has received the most impact from brand loyalty. Findings from factor analysis showed that the mental image of the country of origin has a positive and significant effect on the dimensions of brand equity (awareness, loyalty and differentiation) and brand equity and has the greatest impact on brand awareness. Since the relationship between the dual dimensions of brand equity (awareness and loyalty) and brand equity is positive and significant, it can be argued that the higher the brand loyalty and brand awareness, the higher the value. The brand name is created for them; In other words, it can be said that brand names with high loyalty have a high special value of brand name. The results show that brand loyalty and brand association have a direct impact on brand equity. On the other hand, no direct relationship was found between the perceived quality of the brand and the brand equity. Among the factors that have a direct effect on brand equity, brand loyalty has the most impact and brand awareness is next, which brand loyalty is a key structure in describing brand equity. On the other hand, the effect of brand differentiation with brand equity was not reported to be positive and significant. Other research findings include the positive and significant effect of brand equity on brand trust. According to the research results, manufacturers of sports products are advised to be careful in choosing a foreign or domestic business partner. Also, due to the importance of the image of the country of origin, exporters should pay attention to the role of loyalty of the destination countries in the continuous purchase of Iranian sports goods and the recognition of Iranian sports brands. On the other hand, manufacturers and resellers to increase customer loyalty must establish a long-term relationship with customers and by unique products, credibility, innovation and high technology of their products can differentiate their product from other competitors by brand differentiation and Attract more customers through differentiation. Finally, manufacturers and marketers to produce the product pay attention to the expectations of target market customers to enhance their brand value in the minds of consumers so that ultimately brand equity results in brand trust.

Brand Personality is indeed a kind of behavior and speech of a brand. It means assigning personality traits and characters to the brand in order to achieve differentiation. The aim of the present study was to develop a model of relationship between the brand personality of sportswear and brand commitment, loyalty and trust. This study was applied in terms of objectives and descriptive-survey in terms of methodology. The statistical population consisted of all athletes of Ardabil province in 2019 and a sample (n=384) was selected using Morgan table. In order to collect data, standard questionnaires of Brand Trust (Ballester, 2004), Brand Personality (Aaker, 1997), Brand Loyalty (Algesheimer et al., 2005) and Brand Commitment (Garbarino and Johnson, 1999) were used. Data were analyzed using coefficient correlation test and structural equation (path analysis) and statistical software of LISREL and SPSS. The obtained results showed a direct effect between brand personality of sportswear and brand trust, brand loyalty and brand commitment. Also, brand trust had a direct effect on brand loyalty; brand loyalty had a direct effect on brand commitment and brand trust had a direct effect on brand commitment. Based on these results, it can be stated that paying attention to customer needs can have a significant effect on improving the performance and success of domestic sport brands when competing with foreign brands, customers and their loyalty can be attracted and more share can be gained from domestic and international markets.

The purpose of this study is to develop and test a framework for identifying the dimensions of sports brands love among Iranian consumers. And then recognize the effective variables on the dimensions of sports brands love and the dependent variables of the dimensions of sports brands love. In this study, the researcher has used mixed research methods and grounded theory. In order to develop the framework of sports brands love, the qualitative method by interview tool with 106 customers and then theme analysis technique are used. Then, a quantitative method has been used to test the model using questionnaire extracted from qualitative data and confirmatory factor analysis method. The results of qualitative analysis show that the structure of sports brands love among Iranian consumers is measured by 14 dimensions (Trust, Declaration of affect, Functional perceptions, Dreams, Attraction, Memories, Self-congruity, Satisfaction, Beauty, Intimacy, Pleasure, Duration of the relationship, Uniqueness and Attachment). Brand identification, brand trust and brand image are known as sports brands love antecedents. Brand commitment, brand loyalty, word of mouth and desire to pay a premium are known as the consequences of sports brands love. Also, the results of quantitative analysis indicate a strong relationship between antecedents of sports brands love, its dimensions and sports brands love’s outcomes. Therefore, it can be concluded that brand love in the present statistical sample is more closely associated with the functional perception of these products, as well as brand satisfaction has the greatest impact on the creation of brand love, which is due to the product quality, after selling services and proper staff training.

The present study was conducted with the aim of study sensory marketing and brand trust among sports shops customers in the Mazandaran province. The research used a descriptive-correlational method with field survey for data collection. The statistical population consisted of all customers of the Nike, Adidas, Reebok, Puma and Majid sports shops in the Mazandaran province. Given the unlimited size of the population, 384 individuals were selected through simple random sampling. The sensory marketing questionnaire of Hosseini and Pourkiani (2015) and the questionnaire of customers’ trust of Ueacharoenkit (2014) were used for data collection. The reliability of both questionnaires was confirmed by 10 PE university teachers, and their validity was 0.87 and 0.88 respectively based on the Cronbach’s alpha coefficient. The normalized coefficient of kurtosis, the Pearson correlation test and path analysis in the SPSS software were used to test the research hypotheses. Based on the research findings, there was a significant positive relationship between sensory marketing and brand trust among sports shops customers in the Mazandaran province. It was revealed that the senses of sight, hearing, and smell had a significant positive impact on customer trust in the brand, whereas the senses of taste and touch did not. The regression analysis results showed that 61.6% of the variance in customer trust is related to sensory marketing. The results confirm the necessity of developing indicators of sensory marketing such as the senses of sight, smell, and hearing.Clearly, by creating a sensory or affective experience, customer trust could be improved among sports shops customers.

The purpose of the study was to investigate the structural equilibrium of the effect of consumer product knowledge on the adoption of sport brand clothing based on multi-group analysis. The research method of descriptive-survey based on structural equations is applied in the field of applied and field. The statistical population of this study was the consumers of sports brand Majid in Tehran. Considering the size of the community was unclear, using the Morgan table, the sample size was estimated to be 384, therefore, with regard to the probability of the loss of samples, 400 questionnaires were distributed among consumers, of which 380 acceptable questionnaires were analyzed. Data were collected by Clariser and Mantel (1994), Elena Delgado (2005) and Chang et al. (2001). The face and content validity of the questionnaire was evaluated by some of the professors and students of Ph.D. in marketing marketing management and after the corrections, the structural and structural validity was also used. The findings show that the knowledge of women and men is effective in accepting the development of a brand of sporting goods and then trusting them. However, the regression weights of model paths showed that product knowledge on brand acceptance in women is relatively better than men.