جستجوی مقالات مرتبط با کلیدواژه « offices of sport » در نشریات گروه « تربیت بدنی »

Commitment is a manner that shows employees union process with organization. Spiritual intelligence is adaptive application of spiritual information in order to facilitate routing problems and achievement of the goal. So the goal research was to Analysis of the relationship spiritual intelligence and organizational commitment of staff of Sport and Youth Offices. population included employees of the offices of youth and sport in golestan province are 85 all together. Two Standard questionnaire was used to collect data, from Badi and his colleagues spiritual intelligence (1389) and organizational commitment of Allen and Mayer (1984) is used. The findings showed that there is a relationship between spiritual intelligence and organizational commitment Multiple regression results also indicate that a standard deviation change in component of addressing the moral individualities causes (0/320) standard deviation change in the organizational commitment of Sport and Youth Offices of golestan province. Therefore, it is suggested to focus more on spiritual intelligence in Golestan province of Sport and Youth Offices as it affects the organizational commitment of the staff.

The purpose of this research was to study the relationship between customer relationships management and customer satisfaction in Golestan Offices of Sport and Youth.
The population of study consisted of all employees of Golestan Offices of Sport and Youth (N=203) that sample size were determined by Morgan table and random stratified sampling method (n=132). To collecting data, questionnaires of customer relationships management (Hong-kit et al., 2005) and customer satisfaction (String fellow et al., 2004) were used. Also, descriptive and inferential statistics methods for data analysis were used.
The findings showed that there are significant and positive correlation between four dimensions of customer relationships management and customers’ satisfaction. Among dimensions of customer relationships management, customer relationships organizing and knowledge management have the ability to predict 37 percent of customers’ satisfaction variance.
It is recommended to the managers of Offices of Sport and Youth with improvement and development of customer relationships management in their offices, increase customer satisfaction.