جستجوی مقالات مرتبط با کلیدواژه "ارتباطات درون سازمانی" در نشریات گروه "مدیریت"

This study was conducted in the field of human communication skills with the aim of verifying the indicators of the Daffos model of human communication (approved by the Council of Excellence and Development of Amin University of Police Sciences, 2018) and also designing and compiling a resource for training the index of human communication skills.

The research was conducted using a qualitative method and within the framework of thematic analysis. The participants consisted of three groups: a) 43 students of Daffodil in 2019, period 28, who were studying in five classes at the time of the research and were studying human communication; b) professors of human communication course (five people); and c) provincial staff (54 people). In total, nineteen people for the first spectrum, three people for the second spectrum and seventeen people for the third spectrum were selected in a purposeful way until reaching theoretical saturation. The data was collected through expert meetings and separate focus groups. At the end of these meetings, the human communication model of Daffodil students was calculated and designed.

In total, after multiple revisions, fifteen indicators in the individual dimension, ten indicators for the intra-organizational dimension and five indicators for the extra-organizational dimension of human communication were counted.

The model of human communication obtained has been evolutionary and progressive and is based on the model designed and approved by the Council of Excellence and Transformation of Amin University of Police Sciences. Therefore, it is necessary to pay special attention to these dimensions and their indicators in order to improve this characteristic with the importance of command.

The main purpose of this study was to investigate the effect of intra-organizational communication on employees’ extra-role behaviors and engagement with the mediating role of role ambiguity and organizational commitment.

The present study is applied in terms of purpose and descriptive-correlational in terms of data collection and analysis. The statistical population of the study is the employees of Guilan Regional Water Company. The number of employees of this company is 1008 people. The sample size, using the sampling formula from the limited statistical population, is 278 people. SPSS and Smart PLS software, in the form of Structural Equation Modeling (SEM), were used to analyze the research data.

The results showed that inter-organizational communication has a direct relationship with organizational commitment and an inverse relationship with role ambiguity. Organizational commitment also had a direct relationship with employees’ extra-role behaviors and engagement. Role ambiguity has an inverse relationship with extra-role behavior, but its relationship with employee engagement was not supported.

In this study, it was found that inter-organizational communication has a direct and indirect relationship with employee engagement and indirect relationship with extra-role behaviors. Indirect relationship is mediated through role ambiguity and organizational commitment.

The main purpose of this study was to investigate the effect of intra-organizational communication on employees’ extra-role behaviors and engagement with the mediating role of role ambiguity and organizational commitment.

The present study is applied in terms of purpose and descriptive-correlational in terms of data collection and analysis. The statistical population of the study is the employees of Guilan Regional Water Company. The number of employees of this company is 1008 people. The sample size, using the sampling formula from the limited statistical population, is 278 people. SPSS and Smart PLS software, in the form of Structural Equation Modeling (SEM), were used to analyze the research data.

The results showed that inter-organizational communication has a direct relationship with organizational commitment and an inverse relationship with role ambiguity. Organizational commitment also had a direct relationship with employees’ extra-role behaviors and engagement. Role ambiguity has an inverse relationship with extra-role behavior, but its relationship with employee engagement was not supported.

In this study, it was found that inter-organizational communication has a direct and indirect relationship with employee engagement and indirect relationship with extra-role behaviors. Indirect relationship is mediated through role ambiguity and organizational commitment.