جستجوی مقالات مرتبط با کلیدواژه « health care » در نشریات گروه « مدیریت »

The organizations’ ignorance or disregard for social norms and values ​​can have many negative effects on their comprehensiveness and brand in the society. This research tries to answer some fundemental questions about the branding criteria based on Iranian-Islamic principles and presents a branding model of human resources applying Islamic culture and teachings.

A mixed-method research design (qualitative and quantitative) was applied in this study and a survey was used to gather the required data. The data obtaibed from the qualitative phase of the study was used to offer a conceptual model for human resources branding.Accoringly, in the first phase of the research, in order to provide a comprehensive model, a meta-composite qualitative research method was used and after identifying the categories, concepts and codes of the human resources brand, Structural Modeling Method (ISM) was applied to provide the optimal combination of the components of the model in such a way that the relationship between the categories of the human resources brand can be determined. After the primary model was developed, it was validated therough Partial Least Squares (PLS) method.

The intended model consists of 8 main categories (Islamic human resources branding, human resources performance evaluation, human resources training and development, organizational leadership, organizational justice, satisfaction and commitment of human resources, organizational culture and internal branding).

Every health-care organization can use the Islamic indicators extracted in this research in addition to the scientific principles of meritocracy and talent management for its branding druring its talent-hunting process It can eventually complement  its branding procedure by relying on religious and Islamic principles, and by hiring and maintaining talented human resources.

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the Information Technology (IT) in health section is studied. For this, establishment the Hospital Resource Planning (HRP) in governmental hospitals of the Semnan is considered as case study and to investigate the relationship between effective factors, a survey research has been used. The research population consists of 600 qualified personnel of govermental hospitals in semnam state. Sample size was obtained 147 based on kochran method. Therefore, 200 number of questionnaires include 7 dimensons based on Vakentash model were distributed via simple random sampling. 150 perfect questionnaire were gathered and data were analysed using SPSS and smart PLS 3. Results in 95% confidence interval show that lubrication of hospital proccesses is affect on both of perceived usefulness and using tendency of Hospital Resource Planning (HRP) systems. In addition, organizational facilitators can cause in increasing perceived easly using of this system. Finally, the security of hospital resource planning systems will increase the willingness of employees to use it. The results of this study provide a native model of technology acceptance in the field of health care. According to these results, issues that authorities in hospitals and upstream organizations, including the Ministry of Health, should be ensure about them have been detected.

The purpose of this study is to examine the impact of consumers’ service encounter expectations on their service encounter perceptions in healthcare service (especially in cosmetic surgeries). PAKSERV scale was used for measuring service encounter expectation and perception. CFA analysis was conducted to test and validate the dimensions of PAKSERV scale. The data were gathered from more than 200 health clinics in Tehran city. All the respondents were consumers of cosmetic surgeries in these clinics. Finally, all the analyses were conducted by using 317 questionnaires.
A confirmatory factor analysis successfully confirmed all the dimensions of PAKSERV scale. The results show that consumers’ expectations have a considerable impact on their perceptions in service encounters. It is also revealed that consumers’ perceptions from services are much lower than their expectations, and that they experience low-quality services which may cause dissatisfaction from healthcare services. Tangibility, reliability and assurance are the key issues that they expect, which have not been met successfully in cosmetic services. Furthermore, it should be noted that for providing high-quality services and achieving customers’ satisfaction, healthcare services (i.e. cosmetic clinics) should consider costumers’ expectations with respect to the aforementioned criteria.

Medical tourism is quite new. This type of tourism is associated with medical intervention and expected results of such a fundamental and long-term trips. Medical tourism is a global industry with a wide range of stakeholders, including brokers, health care providers, insurance and developer website. In this paper, the factors affecting the choice of Mashhad metropolis from a medical tourist treatment is considered. The methodology of this study, in terms of purpose is applied, in terms of functional is descriptive-analytic and data collection and analysis of information, as well as a library and a descriptive statistics (mean, standard deviation) and inferential statistics (factor analysis and one sample T-test) there have been. The population of the investigation, including tourists in the city of Mashhad, according to estimates in 2014 is 13,000. The sample of sample number 80, respectively. Based on data from surveys of medical tourists, the factors influencing the selection of Mashhad for treatment, the highest impact factor of 16.9 percent statistic to ease access to the city of Mashhad and the quality of health care provided in hospitals and health centers with value 16.3 percent and 10.9 percent allocated ultimately to stay fit statistic. Also based on one sample T-test showed a significant difference between the mean and median of 3 in Mashhad comments from the perspective of tourists that show a significant impact of these factors on the selection of this city for treatment. Thus, according to the findings of ease of access, quality of care and appropriate facilities in Mashhad most effective choice for the treatment of medical tourists in the city have, thus, the research hypothesis is confirmed. According to the results, solutions including construction companies, medical tourism services, information about medical tourism through mass media (TV, satellite, Internet, etc.), preparation of various programs, addressing issues related to medical tourism, satellite propaganda in order to identify the potential of medical tourism, create Web sites for patient access to information related to medical tourism, coordination between agencies responsible for the medical tourism and etc. have been proposed.

In spite of spending too much expenses for acquiring and importing technology in most of the developing countries. And even in most organizations. It can be observed that these technologies are not well absorbed and the technology does not act as the engine of development. One of the main reasons behind this is the inconsistency between the culture of society or organization and the intended technology. In order that technology plays its role appropriately and acts as the engine of development first on one hand the kind of technology should be analyzed and examined closely and then according to that technology the appropriate culture should be developed. On the other hand in acquiring and importing technology to the organization. First the culture of the organization should be analyzed and examined in order to make it congruent with the intended technology. In this article an attempt was made to examine this kind of relation in Iran Khodro industrial group (sales and after sales service organization). In this paper first a brief literature survey on application of operations research in health care systems is presented. Then two problems the optimal allocation of ambulances and the scheduling of nursing personnel are discussed in details. Finally these two models will be applied on two real cases in Iranian health care system.

In this paper first a brief literature survey on applications of operations research in health care systems is presented. Then two problems the optimal allocation of ambulances and the scheduling of nursing personnel are discussed in details. Finally these two models will be applied on two real cases in iranian health care system.