جستجوی مقالات مرتبط با کلیدواژه « تصویر برند مقصد » در نشریات گروه « مدیریت »

The aim of this study is to explain the role of destination brand awareness and destination brand experience on destination brand image and destination brand identification. The statistical population of the study is domestic and foreign tourists that visited Iran’s selected cities from October 2019 to May 2020. In order to collect data, purposive sampling method was used to select tourism destinations. Then, using the convenience non-random sampling method, 415 tourists were questioned to answer a researcher-made questionnaire. Content validity and the reliability of the questionnaire (with Cronbach's alpha 939%) were confirmed. Structural equation modeling with partial least squares approach was used to analyze the relationship between research variables. The results show that destination brand experience with its three dimensions, i.e., mental experience, emotional experience, and behavioral experience, have a positive effect on destination Image and destination brand identification. Moreover, destination brand awareness has a positive effect on destination Image and destination brand identification.

The concept of destination marketing has been a key factor in the strategy of many local communities for more than a decade, seeking to gain a competitive advantage in a particular field (eg, production, tourism, art, sports). Today, Tourism destinations have fierce competition with each other. Tourist destinations marketing provides a way to differentiate a destination from its competitors and is considered as an important tool to increase the competitiveness of tourism destinations. Revisit Intention is one of the concepts considered in destination marketing. One of the issues facing tourism marketers is determining the factors associated with the intention to revisit tourists so that they can be effective in re-attracting current tourists. The destination brand image is an important factor in the development of tourism and destination marketing. In fact, tourists travel to destinations to visit their mental images. The destination personality attributes human personality traits (eg, intimate, exciting, attractive, etc.) to a tourist destination. The character of the destination creates a special kind of tourism experience. In fact, the tourism experience is the essence of the tourism industry and hospitality. Researchers argue that memorable tourism experiences affect tourist satisfaction and are the best predictor of future tourist behavior. The present study examines the impact of the destination brand image on the revisit intention, introduces suitable grounds for the success of tourism destinations, and offers strategies to guide tourism managers. Therefore, this study examines the mediating role of selected components of tourist destination marketing, including the memorable experience of tourism, destination personality and satisfaction in the relationship between the destination image and the intention to revisit the tourist destination.

The present study is an applied and descriptive-correlational research. The statistical population of the study included tourists visiting Ardabil in the spring of 2019. Also in the present study, the data collection tool is the standard questionnaire consisting of 26 main questions for the variables of the destination brand image, intention to revisit the destination, destination personality, experience and satisfaction of the destination, which is based on 5-point Likert range. According to Morgan's table, the sample size was estimated at 384 people. We distribute 450 questionnaires and 420 complete questionnaires were collected and analyzed. Cronbach's alpha results and the combined reliability coefficient (CR) confirmed the reliability of the questionnaire. To analyze the hypotheses, Lisrel software and structural equation modeling methods were used to test the hypotheses derived from the theoretical research model.

This group of people, with a total of 160 people, accounted for 38.1% of the total sample size. In addition, people with a bachelor's degree show a higher frequency than other members of the sample. With a large population of 223, the group accounted for a total of 53.1% of the total sample. Also, in the study of the number of trips to Ardabil, 4 to 5 times with a frequency of 150 people had the highest frequency. In the variable study period of residence, 2 to 3 days with a frequency of 122 people, in total, 29% of the total sample has been allocated. Also, in the study of income variable, it was found that people with an income of 10 to 20 million Rials with 168 people had the highest frequency.The first hypothesis of the research states that the destination image affects the intention to revisit it; the T-value of this hypothesis is 7.79, which indicates that this hypothesis is confirmed. Also, the beta coefficient of this hypothesis (β) is equal to 0.76, since the path coefficient obtained is positive, so this relationship is direct. In order to test the other three hypotheses of the research, which have an intermediate variable, the Sobel test was used according to the obtained path coefficient. The z-value of the three hypotheses -that had a intermediate variable- was 2.38, 8.45 and 2.65. Based on the results of the research, it can be said that the destination personality, the memorable experience of the tourist and the satisfaction of the destination in the relationship between the destination brand image and the revisit intention, have a positive and significant mediating role.

The results of the hypotheses confirmed the positive relationship between the destination brand image and the revisit intention and also confirmed the mediating role of the destination personality, experience and satisfaction of the destination; therefore, focusing on improving the brand image of the destination can be one of marketing strategies to increase competitiveness and differentiation of destination. Based on the obtained results, it is suggested that the destination management improve the mental image of the destination among tourists by carrying out advertising and promotional activities. Based on the obtained results, it is suggested that the destination managers, create the facilities of tourism infrastructure and valuable features in the tourist destinations, in order to improve the satisfaction and loyalty of tourists to the destination. According to the research results, destination managers should pay more attention to improving the quality of tourists' experience when determining and formulating long-term strategies; In order to create the facilities of tourism infrastructure and valuable features in tourism destinations, more serious efforts should be made to improve the satisfaction and loyalty of tourists to their destinations. Also, in order to motivate the reuse of tourism services, the consumption behavior of tourists should be analyzed and their basic needs should be identified.

Due to increasing competition in tourism markets, destination management organizations are using branding in order to create a unique identity for their destination and tourism services and subsequently improve their positions in global markets. According to new tourism marketing approaches, tourist׳s satisfaction from a certain destination is necessary but not enough. Tourist satisfaction is useful provided that it results to tourist׳ loyalty to that destination.in fact it is loyalty that generates long lasting benefits and competitive advantages in tourism market plea. Destination loyalty is one of the key concepts of destination branding in tourism marketing context. Destination loyalty is one of the key and very important challenges of tourism marketing. In fact, tourist satisfaction - which is necessary for the prosperity of tourism industry - creates long-term benefits provided that it results to tourists' loyalty to the destination. Tourist loyalty means that the tourist decides to revisit the destination and recommend it to others.
This study was aimed to investigate the influential factors on destination loyalty based on brand theory and with the mediating effect of tourist satisfaction. To this end, 300 questionnaires were distributed among tourists in Kashan and 274 questionnaires were gathered. Kashan is one of the main tourism destinations in Iran. Although it is not a very large city, but it has many beautiful attractions and every year many Iranian and non-Iranian tourists visit Kashan in different seasons. The data was analyzed using appropriate statistical techniques using SPSS and LISREL. Confirming the results of previous studies, the structural equation modeling results revealed that destination image(including different dimensions such as the quality of travel experience, attractions, infrastructure, superstructure, entertainment and culture) is a key determinant of destination brand, having positive significant effects on destination personality and destination satisfaction. The positive relationship between tourist satisfaction from destination and his or her loyalty to that destination was also confirmed. These results confirmed the previous domestic and oversea studies regarding the relationship between destination image and satisfaction. Nevertheless, the influence of personality on satisfaction was not confirmed. In fact, in the sample studied, participants didn’t show a significant relationship between destination personality and destination satisfaction. It is suggested to destination management organizations to implement necessary actions in order to improve destination image so as to increase tourists' satisfaction and achieve long- term advantages such as a more sustainable, competitive destination.

Since the destination image is a strong motivator for traveling to cities, the success or failure of the tourism development of many destinations around the world depends on the tourist image of the destination and how to manage this attitude by the local government and tourism planners. The aim of this study was to evaluate the effect of destination image and attitude to destination on intention to visit and intention to recommend of a destination. For this purpose, the questionnaires distribute among the tourists in the famous cities of West province (Nowshahr, Chalous, Keraldash, Abbas Abad, Tonekabon and Ramsar) distributed and analyzed 389 questionnaires were collected. Validity test was used for confirmatory factor analysis with LISREL and for reliability; Cronbach's alpha using SPSS software was used. Hypotheses were tested using structural equation model (SEM) by LISREL software. Results of the study showed that destination image, unique image, cognitive image and affective image have positive meaningful effect on intention to visit and intention to recommend while the effect of attitude to destination on intention on intention to recommend is not significant. Since the destination image is a strong motivator for traveling to cities, the success or failure of the tourism development of many destinations around the world depends on the tourist image of the destination and how to manage this attitude by the local government and tourism planners. The aim of this study was to evaluate the effect of destination image and attitude to destination on intention to visit and intention to recommend of a destination. For this purpose, a questionnaire was developed based on research work Line and et al.(2007), Hsu and et al. (2010), Jalilvand and et al.(2012), Hosany and Prayag (2013) and Among the tourists in the famous cities of West province (Nowshahr, Chalous, Keraldash, Abbas Abad, Tonekabon and Ramsar) distributed and analyzed 389 questionnaires were collected. Validity test was used for confirmatory factor analysis with LISREL and for reliability; Cronbach's alpha using SPSS software was used. Hypotheses were tested using structural equation model (SEM) by LISREL software. Results of the study showed that destination image, unique image, cognitive image and affective image have positive meaningful effect on intention to visit and intention to recommend while the effect of attitude to destination on intention on intention to recommend is not significant.
Results of the study showed that destination image, unique image, cognitive image and affective image have positive meaningful effect on intention to visit and intention to recommend while the effect of attitude to destination on intention on intention to recommend is not significant.

The word-of-mouth (WOM) and non-conversational advertising are two well-established methods to attract tourists to destinations. Since the tourism product is mostly untestable before it is used, the role of advertisement is fortified. Consequently, the present research explores the impact of conversational and non-conversational advertising on promotion of brand equity in the touristic city of Isfahan.A questionnaire survey was conducted on a sample of 384 potential tourists to Isfahan.Data were analyzed through SEM and CFA by making use of SPSS and LISREL softwares. Results demonstrated that advertisement had no significant bearing on the destinations’ brand image, while at a 99 percent confidence level, WOM and customer experience showed a significant effect.Also, a significant impact was found exerting from conversational and non-conversational advertisement on customer experience. Customer experience itself influences brand equity, and the brand image affects destination brand equity, all at a 99 percent confidence level.