جستجوی مقالات مرتبط با کلیدواژه "رضایت مندی" در نشریات گروه "فناوری اطلاعات"

The advent of information and communication technologies, increasing access to computers in higher education and universities’ challenges such as increasing demand for education, the need for economic activities to provide new resources and the use of information technology to provide education services in the global market has caused universities to reconsider their traditional roles and create new organizational structures. E-learning is one of the advances of technology in education. Along with the growth of technology and its development in the field of learning, experts in this field conceived the idea that they can meet the educational needs of the learners by launching e-learning courses. Determining the level of student satisfaction is one of the most important indicators of achieving the desired quality. Studies also show that in order to continuously improve higher  education system, it is necessary to evaluate the quality of educational, research and welfare services. Due to the above-mentioned reasons, examining the readiness and potential of the e-learning system is inevitable. Therefore, the purpose of this study was to evaluation the effectiveness of e-learning on the satisfaction of graduate students in Islamic Azad University.

The research method is mixed (qualitative-quantitative). In qualitative section, a theme-based questionnaire/focal group and in quantities section, a surveying type was used. The statistical population of the research in the qualitative section was experts in the field of e-learning, academic elites, professors and experts, 22 of whom were selected by non-random and snowball sampling. The selection criteria was having more than 10 years of experience and being excellence in education and research. The statistical population of the quantitative section were postgraduate students of university units in northwestern Iran, among whom a sample size of 219 was selected by stratified sampling. The data collection method was interview in the qualitative section. In the quantitative section a 45-item researcher-made questionnaire was used based on a 5-point Likert scale. Spatial and local research area included university units in northwestern Iran consisting of 14 units in 2018: Tabriz, Bonab, Maragheh, Marand, Khoy, Parsabad Moghan, Ardabil, Garmi, Khalkhal, Meshkinshahr, and Azarshahr. These units were selected because their instructors had the following academic degrees: professors, associate professors and assistant professors.

The results showed that all the components of the research was satisfactory and with the exception of user interface all features of e-learning were efficient.

Inspired by theoretical foundations, research background, as well as the results of qualitative data, it was observed that the effectiveness of e-learning method has an impact on students’ satisfaction and also student satisfaction affects many variables in northwestern university units in Iran. These include motivation in relation to the goals of the organizational excellence, learning in anywhere any time, participatory learning, self-assessment and self-directedness, improving the functions of the educational system that provide a high return on extracurricular learning. 

Implementing training and improving human resources allows people to effectively continue their activities and increase their efficiency in accordance with organizational and environmental changes. As a result of the increasing complexity and wast development of specializations in the last century, the traditional education has been criticized for cost-effectiveness, being time-consuming, being prescriptive, having ack of creativity and poor focus on education instead of business results. This type of training is not enough to meet the needs of employees and manage complex affairs in organizations. In this regard, organizations have taken advantage of e-learning to be able to keep their employees up-to-date and active in terms of knowledge and skills required in line with the development of technology. The purpose of this study was to provide an e-learning model on teachers' satisfaction of learning in branches of Ardabil Islamic Azad University.

The study was conducted on the basis of Delphi and survey models of research. In the first stage, the participants of this study were the lecturers and faculty members, and in the second stage, they were the faculty members of Management in all branches of Ardabil Islamic Azad University. Samples of the first stage were 136 subjects and in the second stage 20 subjects. The sampling method in the first stage was random-stratified and in the second stage it was purposive sampling. Data collection instrument was an e-learning researcher-made questionnaire. For data analysis Structural Measurement Model (Confirmatory Factor Analysis) was used and for specifiying e-learning, Delphi three-staged method was used.

Findings included 77 concrete variables and 8 basic concepts (IT infrastructures, quality of educational system, self-learning, learners' support, identifying and recording educational needs, management of values, educational materials, society-based learning). In the first stage, the appropriacy of the model was approved and showed that the structures were in a satisfactory level of validity, and in the second stage, the quality of educational system, IT infrastructures, self-learning and learners' support, were identified as the dimensions of e-learning.

Based on the findings of the research, it is suggested that the officials of the units of the Islamic Azad University of Ardabil Province implemented e-learning with a consistent approach in line with the organization's strategy and instructors’ satisfaction. In this regard, the units of Islamic Azad University of Ardabil can form a specialized department of human resources in relation to e-learning of professors and faculty members in addition to identifying talents, building e-learning processes, structures and systems to promote their e-learning processes. Eventually, all systems cannot sustain functioning without evaluation. E-learning does not work in a static environment and must be formed in a dynamic or organized way. Therefore, the units of Islamic Azad University need to adjust the e-learning of their professors based on its characteristics and to establish feedback and evaluation systems (internal and external evaluation system).

The purpose of this research was to study the effectiveness of traditional teaching- learning based on participatory education based on the use of PowerPoint, blog, discussion forum and virtual network on satisfaction and academic achievement of the 10th grade students. This quasi-experimental study was conducted for the 10th grade students of the natural sciences in the academic year of 2016-17 in the 20th district of Tehran. A cluster was selected from high school girls including 3 classrooms (16 students, 13 people and 18 students) and biology course was chosen for the study. The data collection instruments included satisfaction questionnaire made by the researcher in addition to the academic scores. Its content validity was confirmed by experts and its reliability was confirmed by the test-retest method (r = 0.76). t test was applied to analyze the achievement test scores. Moreover, in order for the data analysis, Levine’s Test was given to analyze the homogeneity of the variances. ANOVA Analysis was done to determine the effectiveness of the three selected learning methods (PowerPoints, weblogs, forums, and virtual networks). The results of the study showed that the participatory learning method is effective in the students’ achievements and the level of satisfaction about the teaching and learning methods. Based on the findings, the most influential techniques included the use of weblogs and forums. One of the reasons for using weblogs was considered to be the unlimited data sorting, presentation, colorful displaying of content, adding image sound, as well as adding links in useful order in a part of the job.

Health has always been one of the most important concerns of human. The goal in this research is to know what factors cause and affect patient satisfaction in the relationship between a physician and patient. Since this relationship is a form of healthcare service, the SERVQUAL service quality assessment method has been used as a framework. However the questions have been reviewed based on the previous literature and the experts’ views, leading to a questionnaire designed for the healthcare domain. Data collection has been performed using the questionnaires on subjects selected amongst clients of Rhinoplasty Centers in Tehran. To analyze the data, three machine-learning approaches have been implemented namely Decision Tree, Support Vector Machine and Artificial Neural Networks. A number of possible factors affecting the patient-physician relationship have been used as input and patient satisfaction has been taken as output. Comparing the results of these three methods, Artificial Neural Networks method is shown to have better performance, which has therefore been used for prioritizing the effective factors in this relationship. The results indicate that reaching the information which the patient expects their physician to give is the most effective characteristic in patient satisfaction. The rank of gained features were compared with similar researches. The outcome was very similar and approved the results.

This study aimed to assess the effectiveness of teachers’ in-service virtual training system. The method of the study was descriptive-survey. The statistical population of the study included all 2040 teachers who have participated at least once in one of the teachers’ in-service virtual training courses. For sampling، a convenience method was used، through which 325 subjects were selected. For data gathering، a researcher-made questionnaire، namely ''questionnaire for value-satisfaction assessment of virtual training system'' was used. Validity of the questionnaire based on Lawshe’s Content Validity Ratio was 0. 63. Reliability of the questionnaire was estimated using Chronbach''s Alpha test that was 0. 92 and 0. 90 for constructs value and satisfaction، respectively. Results revealed that there was no significant correlation between value and satisfaction constructs، so they were independent constructs. Furthermore، the results out of the data analysis with value-satisfaction grid analysis indicated that teachers'' in-service virtual training system was effective neither at any one of four dimensions (supporting quality، content quality، availability and technology) nor with respect to the overall system. In addition، the results out of data analysis by benchmarking instrument of LeVIS index showed that the effectiveness status of teachers’ virtual system both at any one of four dimensions and with respect to the overall system was moderate.

The purpose of this article was to measure guidance and high-school students'' satisfaction and success of distance- education schools in developing the culture of using ICT tools and the effectiveness of distance education in students'' self-learning. This was an evaluation study. The statistical population was all distance-education schools in Iran at 2012. A total of 42 schools were assessed in 6 provinces and 875 questionnaires were completed. Three questionnaires at Likert Scale were used. One scale consisted of 26 items to measure students'' attitudes towards distance education، another scale consisted of 9 items to measure students'' attitudes towards self–instructional learning and، finally، another consisted of 21 items measuring employees'' attitudes towards school success in promoting the culture of information and communication technology. Cronbach coefficient for the tools was 0. 63 to 0. 96. The face validity of questionnaires was desirable according to two of the most experienced professors in distance-learning. Results showed that distance education had been more successful in deprived provinces. Educational satisfaction was favorable in both groups of students but the high school students'' satisfaction was higher than guidance students''. Promotion of the use of educational technology was less than acceptable rate. The degree of failure was different in different areas due to their amount of access to facilities. Studying at distance- learning schools had a positive effect on students'' self-learning.

This study aimed to investigate the factors influencing the users'' satisfaction with the document center services of the central library and document center in the University of Mazandaran. The research was a survey research and a researcher-made questionnaire was used that included 23 closed-ended and one open-ended questions. The research population was all the students who came to the document center services of the central library and document center of the University of Mazandaran during 2011-2012 academic year. Two hundred and sixty students were selected during two months، using available sampling. The data were analyzed through descriptive statistics، using Chi-square and one-sample t tests. The results showed that the users were satisfied with the electronic services، databases، and the staff skills، but dissatisfied with the equipments and timetables. The most used services by the users were SID (Scientific Data Center) and Science Direct databases.