جستجوی مقالات مرتبط با کلیدواژه "راهبردهای مدیریت تعارض" در نشریات گروه "پزشکی"

Presence of conflict seems unavoidable in organizations and especially in therapeutic and educational centers considering variety of personnel, patients and their familie's education and cultures.
Introduction& Multiple nurse managers could be effective with expansion of their role of conflicts management in these therapeutic and educational centers. This study aimed to assess nurse manager's conflict management strategies in Hamadan therapeutic and educational centers.
Material& A correlation descriptive study conducted by Robbin's conflict management strategies questionnaire on 400 nurse managers of Hamadan therapeutic and educational centers. Data were analyzed by SPSS (Version 16) via Pierson correlation coefficient, T-Test and ANOVA.
Nurse managers were used 52.2% problem solving, 37.8% avoidance and 3% control strategies for conflicts management in Hamadan therapeutic and educational centers. There were significant correlation between their conflict management strategies and age, marital status, work experience, managerial work experience and employment status (P Using conflict management strategies had direct and significant correlation with some demographic characteristics. Therefore, in management selection is better to consider demographic characteristic more because of their continuous facing with too conflicts. Conflict management educations could improve nurse manager's capabilities for conflicts management in Hamadan therapeutic and educational centers.

Self-efficacy is the belief in ability to perform an action. Experiences dominate the most powerful source of self-efficacy. Self-efficacy is effective on behavioral choices، effort، and persistence and track targets and determines how to deal with obstacles and challenges. How people make decisions when faced conflict can be either constructive or destructive. The aim of this study was to determine correlation between self-efficacy and nurses’ conflict management strategies in National Iranian Oil Company (NIOC) central hospital of Tehran This is a descriptive-correlation study. The sample involved of 91 nurses which have been selected through random sampling. In this study demographic questionnaire، «Generalized Self-Efficacy Scale» (GSE-10) and «Organizational Communication Conflict Instrument» (OCCI form B) were used to collect data. SPSS/18، were also used to analyze the data. Based on results، the mean score of nurses’ Self-Efficacy was 29. 82 and the mean score of Conflict Management Strategies including Solution Oriented Strategy، Non-Confrontational Strategy and Control Strategy were 4. 85، 3. 88 and 3. 39 respectively. Pearson’s correlation coefficients showed that there was a positive correlation between Self-Efficacy and Solution Oriented Strategy (P=0. 04). However، there was no significant correlation between Self-Efficacy and Non-Confrontational Strategy or Control Strategy (P>0. 05). Findings showed that self-efficacy has a positive correlation with Solution Oriented Strategy. Implementation of workshop in regard to self-efficacy and dealing with conflict، for nurses is suggested.