جستجوی مقالات مرتبط با کلیدواژه "رضایت پرسنل" در نشریات گروه "پزشکی"

The survey of relationship between manager's spirituality and spirituality at work with staff and patients satisfaction in Qazvin University of Medical Sciences in 2008-2009. This descriptive study the analysis of 30 higher and middle managers and operational category system, 135 hospital employees (administrative, support and medical) using stratified random sampling 165 inpatient hospitals in the University of Medical Sciences simple random (without replacement) selected and participated in this study.The relationship between spirituality and satisfaction of patients and personnel managers using questionnaires 4 reviews spirituality managers (including two dimensions and then describe the spiritual dependent), spirituality at work (after three individual, organizational and business unit), patient satisfaction and staff after used to confirm validity and reliability and ultimately using descriptive statistics and prevalence and frequency of Pearson correlation test Statistical analysis of data established. 95 percent confidence level was considered. The mean age of participating managers 40.46±6.65 and the average experience in management 11.85±6.03 and current experience in the hospital 19.25±7.00 respectively. Correlational measures suggested a linear significant relationship between personal spirituality dimension at work in the section of work concept with spirituality correlation dimensions are (P=0.041) and linear relationship between business units work spirituality with total dimension spirituality are significant (P=0.045) and spirituality at work and directors spirituality in the majority of work samples and moderate significant relationship exists between them (P=0.05) and between patient satisfaction and dimensions of nursing care related to spirituality is a significant relationship between staff satisfaction and descriptive dimensions, dimensions related to spirituality and spirituality total there is a significant relationship (P<0.05). One of the important dimensions of hospital performance internal and external customer satisfaction (patient and staff) are the managers and the spirituality of nature and a spiritual atmosphere in the workplace can influence affecting patients and staff is satisfied. Spirituality in health, peace, concentration and sense of caring for patients care is ensured and integration of spirituality in health services organization flat hierarchy, and sense of participation in the society fosters.

Despite the fact that the proportion of youth population is very high in Iran, there is no well designed, comprehensive reproductive health program for the youth. This prompted the health planners to evaluate all the existing centers that deliver reproductive health services to the youth in the country in order to identify the weaknesses and strengths of the services and the centers. A descriptive analytic study was conducted from March 2006 to March 2007, in coordination with the Vice-chancellor for Health of Universities of Medical Sciences, through Offices for Health of the Youth and Schools (OHYS). Five health centers, namely, Tehran, Semnan, Bam, Chabahar, and Fassa Health Centers (the only centers delivering reproductive health services to the youth) were included in the study. They were assessed for structure and physical facilities, job satisfaction of the personnel, satisfaction of the youth consulting them, and the services (including consultative services) delivered. The data were gathered through questionnaires using a checklist and analyzed by the SPSS-13 software. The health center personnel thought that the quality of services delivered at the centers was low. They also believed that the physical facilities, including equipment in the clinical examination room, furniture, cleanliness of the premises, and entertainment facilities, were not of an acceptable standard. About 64% of the personnel of the health centers personnel expressed job satisfaction. On the other hand, 39% of the young people consulting the centers expressed full, and 54% relative, satisfaction with the services they were receiving; the remaining 7% were not content at all. The highest rate of satisfaction was with the psychologist, physician, and midwife, so that 95% of the clients recommended the centers to other young people seeking reproductive health services. Finally, the clients said that in most of the centers paramedical personnel, including nutrition officers (50%) and midwives with a Master's degree (17.5%), were insufficient. It is suggested that a comprehensive service package be developed to be used in all the health centers, rather than each center deliver services based on the existing facilities and individual preferences. Such a package should be based on the national reproductive health programs (according to the medical education curricula). Intersectoral collaboration (particularly from the Ministry of Education and cultural organizations) is also very essential.