جستجوی مقالات مرتبط با کلیدواژه « User satisfaction » در نشریات گروه « پزشکی »

Development of the registry system for substance abuse poisoning may be useful in the systematic collection of information, prevention of poisonings, identification of people and monitoring them, ease of access to information, and decision-making in allocating resources. Evaluation of the usability of information systems is one of the most important ways to improve disease registration programs. The purpose of this study was to evaluate the usability of drug abuse registration system from the users' point of view at Urmia University of Medical Sciences.

This study was a cross-sectional descriptive one conducted in 2022. In this study, the opinions of 21 system users were evaluated. Census sampling method was done from the cases reffered to the Imam Khomeini Educational and Medical Center in Urmia, Iran. Data collection tool was a standard QUIS questionnaire with 32 questions in 6 dimensions including: general interaction with the system, screen, system terms, learning ability, general capabilities of the system, and usability and user interface. The data were analyzed using SPSS version 16 software.

The results showed that the average score obtained in the six dimensions of the usability evaluation of the registry system for substance abuse poisoning were: 8.52 in system terms, 8.36 in screen, 8.28 in learning ability, 8.04 in general capabilities of the system, 7.98 in usability and user interface, and 7.73 in the general interaction, respectively.

From the user's point of view, working with the registry system for substance abuse poisoning is simple and easy to learn, and the screen and system terms are appropriate. However, the users were relatively satisfied with the capabilities of system configuration capabilities and its reports. Therefore, the designed system requires some changes to improve the quality of reports.

The website of an organization is a gateway for providing information, products or services and should be designed based on the users’ demands. The aim of present study is to evaluate the usability of Central Library website of Mashhad University of Medical Sciences from dental post-graduate Students’ Point of view. Survey method was used in this study. Study population consists of Post-graduate students of Mashhad dental school. According to the Morgan's table, 80 questionnaires were distributed among the students and 59 of them were collected eventually. For statistical analysis, SPSS software was used. Data were collected by a questionnaire, which was designed based on the pervious researches in the field. Validity of the questionnaire was assessed by some experts in the field and its reliability was evaluated through Cronbach's alpha in a group consisted of fifty students. The results of this study revealed that the usability of central library website was good (60-80%) from the user's point of view. "Content" got the lowest score 3.28 (66%) and "Organization and readability" with the mean score of 3.64 (73%) had the highest rank.

The daily progress of medical science, the advance of medical technologies, industries, and the arrival of these technologies into the national health have created vast changes in the system of presentation of health services. Thus, it is necessary to adapt and coordinate the relative value of health services with such advances. Due to the significance of the matter and its serious impact on the incomes of the units which present services and provide the costs of the health system in different sectors, this research evaluates the users views about the book of new tariffs which has been put into force in all hospitals since October 2014.
Methods and Materials: This research is a sectional descriptive study.Sixty surgeons and staffs of the discharge unit have been studied at the army hospitals in Tehran. Samples were selected randomly. Self-made quesstionnaire was used as an instrument for collecting data, Validity and reliability were confirmed by skilled experts and professors. Moreover, SPSS version 18 was used to present statistical indicators such as tables and diagrams.
The results of this research indicate that 50.0 percent of the users were fully satisfied with the structure of the new book of tariff, 36.7 percent were moderately satisfied with it, and 13.4 percent of the users were dissatisfied. In addition, 35 percent of the users were satisfied with the ease of accesing the book, 38.3 percent had an intermediate satisfaction with it, and 26.7 percent of the users were dissatisfied. Finally, 23.4 percent of the users were satisfied with the contents of this book, 31.3 percent had an intermediate satisfaction and 45.3 percent of the users were dissatisfied.
Discussion and It seems that the errors existing in the older book of tariffs have been diminished and the newly developed book of tariffs has the relative ratification of the users. However, a noticeable rate of the local clients, i.e. the presenters of services of health, physicians and personnel of treatment domain are dissatisfied with the contents of the new book of tariff. Moreover, some users believed that the book of new tariff has not been able to fully implement the interdisciplinary justice. Therefore, in the new stages, efforts should be made to amend the weak points of the new tariff book and correct the national payment system.