Employee's attitudes towards organizational citizenship behaviors and relation to employee's productivity in Tehran metropolitan hospitals of Medical Sciences Universities

Human resources is one of the most valuable organizational resource. One of the benefit creation elements such as productivity is Organizational Citizenship Behavior. It is obvious that world is changing and one of the changing results is workless, quarrel and Pertinacity. These behaviors not only affect in organization performance, but also affect in personal and cooperation employees’ relationships. Therefore, the organizational efforts should be decrease such behaviors and increasing the behaviors that create benefits such as productivity to organizations which entitled Organizational Citizenship Behaviors.

This is an association study between Organizational Citizenship Behavior and staffs’ productivity among six hospitals in Tehran and Shahid Beheshti universities of medical sciences. The data collected by two questionnaires thorough 429 hospital staffs. This is a cross sectional- descriptive research as a field study. The sample size enriched through multistage sampling methodology. To testing the hypotheses, spearman correlations and regression analyses by SPSS software (version 16) applied.

The findings show that there is a significant association between Organizational Citizenship Behavior with staff's productivity. It means that organizational citizenship behavior had obviousimpact on staff's productivity.

This research showed that there was relation between Organizational Citizenship Behavior and staff's productivity. Meanwhile, some of indexes were related to staff's productivity, and some of them were not. And then some factors as causes of improvement analyzed.