The Investigation of Relationship between Job Demands, Resources and Control and Staff Deviant Behavior (Case study: South Zagros Gas & Oil Co.)
Author(s):
Abstract:
Various factors could be related to deviant behaviors at workplaces. Among these factors, we can point out to items like job demands, resources and control. This research aims at predicting deviant behaviors through job demands, resources and control. Population of this study includes employees working at South Zagros Gas & Oil Company at Bandar-Abbas in spring and summer 2012 (with frequency of 250 people). 187 employees of this organization selected based on simple random sampling comprise research sample group. Research instruments include job demands questionnaire with 7 items with two subscales including role overload and ambiguity and role conflict. Job resources questionnaire contains 13 items in three subscales containing training and appreciation, supervision support and technological support. On the other hand, job control questionnaire and finally deviant behaviors questionnaire consist of 5 and 9 items respectively. Using hierarchical regression, data obtained by questionnaires are analyzed. Findings indicated that the role overload and ambiguity is placed in the first stage while role overload and ambiguity and role conflict along with training and appreciation are in the second stage. Also, supervision support is positioned in the third stage. Results also show that role overload and ambiguity, training and appreciation and supervision support along with job control have significant predictive power for deviant behavior respectively (p<0.01).
Keywords:
Language:
Persian
Published:
Journal of Strategic Management in Industrial Systems, Volume:7 Issue: 22, 2013
Page:
107
https://magiran.com/p1114621