Cultural Intelligence in Interaction to Conflict Management Strategies

The present study tries to investigate the relationship between cultural intelligence and conflict management strategies on university employers in Lorestan (on about 250 persons). The necessary tools for gathering data are William and Pradoo Cultural Intelligence questionnaire and Conflict Management Strategies Putnam & Wilson questionnaire. The present study is an applied study and according to its method is a co-relational study. The reliability of these two questionnaires is determined through Cronbach’s Alpha test and their validity is verified with factorial analysis test through AMOS20 software. Besides, the SPSS18 software is used to analyze the data. The results show that the subjects’ cultural intelligence level was low. Furthermore, the results revealed that there is no significant relationship between cultural intelligence, gender, age, working years, organizational position, and educational degree. However, there is a significant positive relationship between these employers’ cultural intelligence and conflict management strategies; and in fact this positive relationship exists between all aspects of cultural intelligence except attitudinal aspect and the avoidance and problem-solving strategies. Besides, the results revealed that the behavioral and cognitive aspects of cultural intelligence are in significant positive relationship with control strategy while there is no significant relationship between attitudinal and meta-cognitive aspects and this strategy.