An Introduction to Designing and Explaining of Strategic Management Decision Support Model Using DEA and Entropy in Business Organizations

Strategic control can provide performance support from decision and strategy. Now, appropriate and role of operations research (OR) for strategic support is proved and model is useful tool for fulfill this role. New field of performance and strategy linkage have suitable capacity for this type of modeling. This paper is tried with using case study Research method in the fields of performance measurement (productivity / financial approach) and relation between performance and strategy and also using DEA and entropy and particular heir combination method (Developed by j. Michael Velayas,1992) and modification of that method, explain theoretical basics of designing S.D.S.M process-functional model that results of its implementation provide ability for top managers of business organizations to support from strategies and strategic decisions.