Prioritization of Critical Success Factors in ERPII Implementation: Case Study in Iran

Enterprise Resource Planning (ERP) plays an important role in today’s enterprise management and is beginning to be the backbone of organizations and started working on the next-phase in the enterprise system life-cycle, referred to as ERPII. Implementation of ERPII projects takes a considerable time and resources from the organization. Therefore, it is essential that critical success factors (CSFs) of ERPII implementation are identified and Prioritized. According to what was said, the main purpose of this paper is: Identification and Prioritization of CSFs in the ERPII implementation in Iran. According to this objective, The authors initially use a related topic of CSFs in ERPII systems implementation, which aims at identifying and investigating factors that result in more successful ERPII systems implementation that generate higher levels of value for organizations. Then this factors will be prioritized by Analytic Hierarchy Process (AHP).