A Lean Thinking Base Model for Locating Health Facilities with Regard to the Efficiency and Quality of Provided Services: Case Study Amol County

Lean thinking is management strategy that is applicable to all organizations including health care organizations, and its main idea is to eliminate waste. Finding a suitable location for treatment facilities in the health chain plays an important role in the implementation of this idea in the organization, because on the one hand, proximity to suppliers of medical centers ensures rapid and low-cost supply of patient needs. On the other hand, locating health centers near the population areas leads to quick and affordable access to them. Thus locating health centers in a right position can largely reduce the waste of time and money. In this paper, a multi objective mathematical model was developed to locate and allocate Services provided at the clinics and hospitals. The model combines facility location model and DEA simultaneously to provide high quality services at reasonable costs to the clients. The proposed model has been solved using epsilon constraint method, besides locating provided services in Amol hospitals and assigning them to population areas has been done as a case study.