Futures studies of Knowledge Management: An exploration study of the future of knowledge management with Combination approach content analysis and the Delphi panel

Nowadays knowledge management is a critical issue within organizations. They have realized to use knowledge management systems to remain competitive and achieve long-term advantage. In this complex and turbulent world, Understanding of the movement of knowledge management in the future is important. Therefore, in this paper concepts were identified from the studies of the future of knowledge management, possible directions and effective factors for the future of knowledge management were determined. According to nature of the research, the method of "content analysis" and "Delphi panel" was chosen for data analysis. Content analysis is used to realize the orientation of the future of knowledge management. Results show a model that Depicts trend of knowledge management. This trend is influenced by two factors: Trends of internal factors (such as the future direction of the organizations) and external (such as environmental changes in the future). Understanding of the movement of knowledge management in the coming years demonstrates the importance of knowledge management and knowledge management systems for organizations and countries. This research may be the first one in the field of futures studies of knowledge management that is clearly stated knowledge management trends.