Identifying Causal Factors of Knowledge Management at the National Level Using Fuzzy DEMATELBy

In the present era, knowledge is recognized as the most important source of competitive advantage and hence managing knowledge and intellectual capital is inevitable. According to today's competitive conditions and changes in economic conditions and the transition from "industrial economy" to "knowledge-based economy", relying on intellectual capitals and acquiring wealth by them is very important. The aim of this study is to provide key components of knowledge management at the national level to build strategy and implement them successfully at country level. To obtain these components, knowledge management experiences in a number of countries were studied and key components were extracted and classified. Then In order to measure the existence and intensity of relationship between components and to achieve lattice structure between them Dymtl fuzzy technique was used. The results show that key components for the implementation of knowledge management at the macro level respectively are: perspective and top documents, supporting systems (human resources system, supporting system of government, industry and university,) motivators, cultural factors, environmental factors, knowledge creation, knowledge sharing, knowledge application. These components resulted in income growth and economic prosperity, strong accountability, flexibility, scientific and technological development, innovation, wisdom, self-sufficiency (development and deepening of the culture of self-confidence, innovation and creativity at all levels and dimensions), national pride, increase of productivity, improvement of social welfare indices and divine knowledge. Ultimately these factors facilitate achieving knowledge oriented community. The results of Dymtl technique show that "culture" component is the most influencing one, "knowledge-based community" component is the most penetrable one, "perspective and top documents" is the most important one and "the development of science, technology and innovation" is the most crucial. Other achievement of this study is to provide lattice structure between components that will determine the relationship between them.