Measuring National Archives Websites Quality with WebQEM and Fuzz-web to Design a Fuzzy Inference System

To assess the quality of the national archives websites with WebQEM and Fuzz-web methods and design a system using a fuzzy inference.
Applied research employing survey. 65 national archives websites were evaluated using a checklist produced according to WebQEM method and weighted for the study population, as well as online tools of fuzz-web method. Based on data collected by fuzz-web method, a fuzzy inference system was designed in Matlab software.
The average score for national archives websites was 0.51 using WebQEM and 0.505 using fuzz-web. There was no significant difference between results derived from WebQEM and fuzz-web evaluation methods.
Usability and performance were the highest deficiencies of the websites, which is an alarm for web designers. Using fuzzy inference system, websites can be evaluated regularly.