Examining and Comparing the Quality of Educational Services and Teaching Quality in Educational Centers (Case Study: Islamic Azad University, Payame Noor University and University of Applied Science and Technology in Meybod Parish)

The main purpose of this study was to examine and compare the quality of educational services and teaching quality in universities across Meybod Parish. The statistical population of this causal-comparative study included all undergraduate students of Islamic Azad University, Payame Noor University and University of Applied Science and Technology in Meybod Parish. According to Kerjesi and Morgan Table (1970), 268 students from Islamic Azad University, 207 students from Payame Noor University and 133 students from University of Applied Science and Technologywere selected through stratified random sampling method. The data were gathered through SERVQUAL and Quality of Teaching (Wilson et al., 1997) questionnaires and they were analyzed via One-Way ANOVA, One-Sample T-test and Independent T-test. The results showed that there was a significant gap between the current level of educational services quality and ideal teaching quality in all branches of forenamed universities (p0.05). These findings show that despite the structural and organizational differences among the Islamic Azad University, Payame Noor University and University of Applied Science and Technology and in spite of their attempt to turn towards qualification of educational services and teaching methodology, there were no significant differences in these universities in Meybod city