Designing a conceptual model of knowledge management in the public sectors of Iran; comparative approach

In order to gain competitive advantage for their survival and competence, most of the large companies in the private sector have been actively taking initiatives to adopt tools and techniques of knowledge management. However, evidence drawn from the existing literature suggests that public sector is falling behind in these practices. Governments are now realizing the importance of KM to its policy-making and service delivery to the public and some of the government departments are beginning to put KM high on its agenda. Iran is no exception. Nevertheless, KM in Iran is still in the Primary stages. Studying the experiences of different countries in the field KM in the public and government sectors can provide practical lessons for Iran. In this regard, the experiences of different countries in the field of KM in the public and government sectors were selected in three categories: high R & D, intermediate R & D and low R & D. Also, Metha-Synthesis has been used to analyze the experiences and extract the main themes related to KM from them. The most important aspects of KM in the public sectors are human resources and training, technological infrastructure, organizational culture and leadership, learning and innovation, structure and organizational culture. In the same way, a conceptual model proposed for establishment of knowledge management in the public sector of Iran in addition to the description of its elements.
Keywords: Knowledge Management, Public Sector, Adaptive Approach.