Post-Service management based on Macro-ergonomics: A recommended solution for Corona diseases threatens

Message:
Article Type:
Research/Original Article (بدون رتبه معتبر)
Abstract:
Today,, the process of designing, producing products, and providing services are very fast. However,, despite the mentioned development,, there are some sorts of challenges for societies in terms of social health and coping with corona. Also, these challenges make some concerns with service design and industrial design disciplines. Therefore, in order to solve the recent problem in this case-descriptive study was done. In this regards, 200 questionnaires which filled out by participants as volunteer samples, in which 171 valid and related questionnaires were analyzed. Also, the registered documents for the prevalence of corona in the country based on the Iran Ministry of Health report was considered. According to the author's experience and the mentioned gathered data, the author recommended a new paradigm entitled post-service design to cope with Corona (Covid-19) related problems The proposed paradigm is an integrated model based on three fields of macro-ergonomics, service design and persuasive design.
Language:
Persian
Published:
Journal of Strategic Management in Industrial Systems, Volume:15 Issue: 51, 2020
Pages:
1 to 12
https://magiran.com/p2148665  
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