The Relationship between Personality Dimensions and Conflict Resolution Styles with Social Support Mediation among the Staff of Iran Football Federation

One of the causes of conflict in organizations is the existence of individual and personality differences. The purpose of this research was to determine the relationship between personality dimensions and conflict resolution styles with social support mediation among the staff of Iran Football Federation.

This study was conducted using structural equation modeling. Participants included 136 staff of Football Federation who was selected by random sampling. Data were collected via questionnaires of personality dimensions, conflict resolution styles and social support. Data were analyzed using structural equation modeling by Amos Graphics version 20 and SPSS software version 23.

Among participants, 92 (67.7%) were men and 44 (32.3%) women. The mean (SD) personality dimensions were 3.6 (0.4), social support 2.6 (0.7) and 3.5 (0.5) conflict resolution styles. The results showed that the effect of personality dimensions had a direct effect on conflict resolution styles with a factor of 0.34 and an indirect effect on social support with factor of -0.37. In addition, the effect of social support on conflict resolution styles was direct with a factor of 0.17. In personality dimensions, the highest effect was associated with adjustment with factor of 0.80. In social support, the highest effect was related to emotional aspects with factor of 0.94 and in conflict resolution styles the highest effect was related to dominance with factor of 0.78.

The study showed that personality dimensions had a direct effect on conflict resolution styles. There was a significant indirect relationship between personality dimensions and social support. In addition, there was no significant relationship between social support and conflict resolution styles and social support had no mediating role on personality dimensions and conflict resolution styles.