Identifying and Prioritizing Components of Service Compensation in Relation to Productivity in State Comprehensive Universities in Iran: A Fuzzy Delphi Approach

The purpose of this mixed-methods deductive-inductive research was to identify and prioritize components of service compensation in relation to productivity of faculty staff at state comprehensive universities in Iran using the Fuzzy Delphi Approach. The research population consisted of faculty members from Uremia, Tabriz, Mohaghegh Ardebili, and Zanjan universities out of whom a random sample of 30 were selected based on snowball sampling. Initially, qualitative review of existing exploratory literature and interviews with experts were conducted to identify the components of faculty staff Service Compensation which were further assessed and prioritized through applied research and Fuzzy Delphi approach. The findings from the survey revealed a set of 27 components of Service Compensation, and the Fuzzy Delphi analysis underscored the significant priority of tenure, salary, promotions, work autonomy, pay structure, working conditions in the department, and quality of administration and management.