Investigating the role of employee commitment in improving the level of performance in the insurance industry (Case study: Iran Insurance Company)

Employee commitment in the workplace is one of the most challenging concepts researched in the fields of management, organizational behavior and human resource management. Recent theories and research have introduced the concept of commitment to the 21st century employee generation. Organizational commitment in government organizations, in terms of the unique characteristics of these organizations, is one of the strategic factors in their performance and service. The purpose of this article is to analyze the position of commitment of public sector employees in improving their performance. The statistical population of this study consists of 1853 employees and managers of headquarters units and branches of Iran Insurance Company located in Tehran province. To examine and analyze the hypotheses, due to the quantitative nature of the research, a survey strategy with a questionnaire and stratified random sampling was used and the final questionnaires of organizational performance and commitment were distributed among managers and experts in the study areas. Research findings show that types of employee commitment in the form of organizational commitment, value, job, etc. can affect performance to a different extent.