Organizational Social Capital: Creating and Developing of Social Capital

Social capital represents the quality and quantity of in-organization relationships which can facilitate administrative reforms in public organizations. Despite the significance of social capital in improving services offered by public organizations, empirical studies are indicative of low social capital in Iranian organizations. Reviewing organizational social capital, thus, this paper attempts to address the question “how can social capital be generated and sustained?” according to the literature review, factors contributing to the creation of social capital can be categorized into four groups: individual, managerial, structural, and cultural. Among all, managerial factors play the most significant role in creating social capital. In addition to abovementioned factors, for social capital to be created and maintained some conditions must be in place: time, mutual dependence, disclosure, and interaction.