Identifying the Key Factors of the Successful Implementation of Human Capital Analysis System

Organizations are in quest for different ways to apply the benefits of human capital analysis to optimize their decisions and assess the effects of the decisions on the performance of the organization. Yet, despite all these efforts, nearly 80 percent of organizations have not been successful in their attempts. Hence, this study is intended to identify the key factors of the success of human capital analysis in organizations. In this regard, qualitative (thematic analysis) and quantitative (Delphi) methods are employed in this research to answer the research questions. Having reviewed research literature and conducting interviews with 20 people in charge of human capital analysis, the researchers arrived at 98 factors through thematic analysis. Finally, conducting two rounds of Delphi method with the experts of this field, the researchers identified 50 factors as the key features for the success of human capital analysis. The identified factors were classified into two general categories of process capacities and organizational capacities.  The capacities of data collection, data analysis and human resource processes, comprised the subcategories of process capacities. The categories of organizational capacity included manpower, technological and political capacities.