Survey the Relationship between Employee Organizational Citizenship Behavior and Student Satisfaction(Case Study Area 13 Islamic Azad University)
This study attempts to give important evidence about, the relationship between organizational citizenship behavior and students satisfaction in Islamic Azad University in District 13, with the aim of students satisfaction Promotion, according to organizational citizenship behavior(OCB) in 2013 to present. To this end, 380 employees and 380 managers of employment and employment of students studying in Islamic Azad University, Region 13 cluster sampling method were selected as samples. A questionnaire was used to collect primary data. The results of the study showed that all of the indicators of organizational citizenship and significantly correlated with student satisfaction. All research hypotheses were confirmed. The results and statistical analysis revealed that the relationship between organizational citizenship behavior and student satisfaction has a direct and significant.
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