Investigating the Role of Job Satisfaction on Organizational Citizenship Behavior of Esfarayen School of Medical Sciences Staff in Covid-19 Pandemic Outbreak

Iran is one of the countries affected by the health crisis caused by the emerging Covid-19 disease epidemic. In addition to physical effects, Covid 19 disease also has psychological effects that can affect the job dimensions of individuals, so this study was conducted to determine the role of job satisfaction on organizational citizenship behavior in Esfarayen College of Medical Sciences staff during coronary epidemic.

The present study is a descriptive-analytical cross-sectional study conducted in the second half of 1399 on 147 employees of Esfarayen University of Medical Sciences who were selected by cluster-random sampling. Data collection tools were Minnesota Job Satisfaction Questionnaire and Marcuzzi Citizenship Behavior Questionnaire. The collected data were analyzed using descriptive statistics and Pearson correlation tests in SPSS 26 software.

The results of the study showed that there is a significant inverse relationship between job satisfaction and organizational citizenship behavior of employees (r = -6.636) and (P = 0.000) and based on the scores performed, the average The job satisfaction score was 76.23 which is evaluated as average and the average score of organizational citizenship behavior is 55.21 which is evaluated as average.

Considering the relationship between job satisfaction and organizational citizenship behavior in this study, the organizationchr('39')s human resources system can be designed through performance appraisal systems, detailed management development plans, setting up fair payment systems to increase job satisfaction and ultimately organizational citizenship behavior. Staff step by step