Fuzzy resource allocation in two-stage systems

Organizations and institutions have internal departments that the overall performance of the organization is the result of the performance of each of these departments or stages. Each stage has its own input and output factors as well as connecting factors between stages. The factors between stages are called intermediate indicators. In a two-stage structure, the intermediate indicators are the outputs of the first stage, which are used as the input of the second stage. Evaluation performance of an organization should be determined by considering the performance of each of its stages. Data envelopment analysis is one of the appropriate methods to evaluate performance based on several indicators. In practice, it is not possible to determine these indicators with exact values. In this paper, we proposed a model for determining the performance of two-stager systems in a fuzzy environment, also as well as the allocation of resources to it. We apply inverse data envelopment analysis and propose a multi-objective programming model that, by increasing the output of the unit under evaluation, determines the rate of increase of the first stage inputs and intermediate indicators in a way that maintains its efficiency. Then we illustrate the proposed model to allocate resources to bank branches.