Modeling the effects of Organizational Media on employees’ engagement and commitment to digital transformation plan of Sepah Bank

The main purpose of this article is to design a model of the impact of organizational media on employee attachment and increase organizational commitment to Sepah Bank's digital transformation program. The method of conducting research is mixed (qualitative-quantitative). In order to conduct this research, in addition to studying the documents, the content analysis technique with MAXQDA12 software has been used to identify the factors affecting the effect of organizational media on employee attachment and increase organizational commitment to Sepah Bank's digital transformation program. The statistical population in this study was all experts in the field of marketing and business as well as social and organizational media to theoretically saturate 11 interviews. Semi-structured interviews with experts were conducted in 1399 as basic, organizing and comprehensive themes. To determine the current status of dimensions, one-sample t-test and structural equation method were used to design the model. According to the semi-structured interviews, 6 dimensions and 27 components were extracted. Finally, the organizational media questionnaire with 27 components was made as a researcher and attachment questionnaires with 3 dimensions and commitment with 3 dimensions were designed as standard and on 411 employees of Sepah Bank in Tehran to review the current situation and provide a model. Was implemented. The results showed that organizational media has the most impact on organizational commitment with a coefficient of 0.704 and attachment with the lowest impact with 0.697.