identification and ranking of strategic policy -making components in information technology outsourcing (case study of islamic azad University)
The aim of this study was to identify and rank the components of strategic information technology outsourcing policy. The research method was expedient in terms of purpose, basic-applied in terms of data type, mixed (qualitative-quantitative) in terms of exploratory type. The statistical population of the qualitative part of the research included professors, managers and senior experts in the field of information technology, as well as professors, managers and senior experts in the field of investment and development of Islamic Azad University. To determine the samples of this research and determine this group of experts, 16 non-random sampling methods were used. Semi-structured interview tools and a researcher-made questionnaire were used to collect data. Data analysis method was a fuzzy Delphi technique based on thematic analysis method. The results of the research showed that strategic policy making has three components: policy analysis and formulation, strategic policy implementation and strategic policy evaluation, and also information technology outsourcing has seven components of information technology system performance, service delivery. System support, green information technology, applied information technology gap, strategic importance, organizational and project characteristics and project supplier characteristics.Keywords: Policy Making, Outsourcing, Information Technology, Strategy
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