Providing a Model for Antecedents and Outcomes of Behavioral Abnormalities of Human Resources in the Ministry of Health and Medical Education

In recent decades, increasing productivity and reducing losses through the improvement of behavioral abnormalities at work has been considered by experts in organizational behavior, especially health researchers. Employee' abnormal behavior is a voluntary behavior that violates important norms of the organization, and thereby, threatens the goodness of the organization, its members, or both. The purpose of this study was to design a model for antecedents and outcomes of behavioral abnormalities of human resources in the Ministry of Health and Medical Education.

This was a cross-sectional study conducted in the summer of 2021. Library and Delphi study methods were used to collect information. Factors were identified and extracted using library studies. Then, experts were asked to determine the importance of each of the identified factors using verbal variables. After that, the verbal variables were converted to triangular fuzzy numbers and the triangular fuzzy mean was decaphasized using the Minkowski formula. Using the fuzzy Delphi method, during 3 stages, experts reached a consensus on the antecedents and outcomes of the abnormal behavior of human resources in the Ministry of Health and Medical Education by experts and developed a model.

A total of 21 factors were identified as antecedents and 13 factors as outcomes of outcomes of the abnormal behavior of human resources. The highest agreement in the field of antecedents was with the component of poverty and livelihood problems and weakness of self-control and the lowest agreement was with the component of meaninglessness of the universe and the imperfect physical condition and socialization, which have been completely eliminated. Migration has been recognized as the least agreed upon factor. In the field of outcomes, the highest agreement was with dissatisfaction and decreased motivation and the lowest was with suicide and sexual harassment.

Considering that poverty and livelihood problems and poor self-control were the most important antecedents of abnormal behavior, authorities can reduce abnormal behaviors of the employees by improving their living conditions and increasing their salaries and benefits, as well as increasing employees' ability to control themselves and improve their self-management skills.