Investigating the Impact of Supply Chain Quality Management Practices and Capabilities on Operational and Innovation Performance (A Case Study of Food Industry Companies in Mashhad)

Recently, based on the opinions of many researchers and experts, the competition in the corporate level has changed into competition in the supply chain level. An efficient and agile supply chain is considered as a competitive advantage and decisive in the field of competition. Therefore, many researchers argue that as competition shifts from the corporate level to the supply chain level, the quality management and quality as a result should also expand from the corporate level to the supply chain level; So that supply chain quality management can help a company to coordinate the uniform execution of all activities in the supply chain to ultimately improve its performance. The purpose of this study is to investigate the effect of supply chain quality management practices and capabilities on operational and innovation performance in Mashhad Food Industry companies. In order to do this, after reviewing the literature and identifying indicators, standard questionnaires were distributed among 340 active managers in Mashhad food industry companies and according to Morgan table, 181 samples were selected from the completed questionnaires. The research method is applied in terms of purpose and descriptive-survey in terms of data collection. To test the hypotheses and answer the questions, structural equation modeling was used. Finally, by confirming the research hypotheses, it was found that the capabilities and supply chain quality management practices affect the innovation and operational performance.