The Impact of Sustainable Supply Chain Management on Organizational Effectiveness: The Mediating Role of Total Quality Management

The purpose of this study was to investigate the mediating role of total quality management in the impact of supply chain management on organizational effectiveness in employees of Setareh Yazd Wire and Cable Company. This research was one of a series of correlation studies that were conducted with the modeling approach of structural equations of partial least squares. Due to the small statistical population, the counting method was used for research samples and all 90 employees of the company were selected as a statistical sample. The research measurement tools were the Sustainable Supply Chain Management Questionnaire by Lane et al. (2014), Spinval Integrated Quality Management Questionnaire (2015), and Organizational Effectiveness Questionnaire based on Parsons quadruple function model. Structural equation modeling with partial least squares approach was used to analyze the data. The results showed that supply chain management can directly affect the effectiveness and overall quality management of employees. The results of Sobel test (9/18) also confirmed the mediating role of total quality management. The result of the VAF test meant that the TQM variable could explain 0.42 of the effects of supply chain management on organizational effectiveness. According to this result, the managers of Setareh Yazd Wire and Cable Company are suggested to influence the overall quality management by creating strategies in supply chain management so that they can finally increase the organizational effectiveness of their employees.