Designing a conceptual model for the evaluation and development of managers' competencies with the approach of achieving the desired system of organizational performance improvement with a qualitative approach

Therefore, the purpose of this study was to design a conceptual model of the center for evaluating and developing the competencies of managers with the approach of achieving the desired system of organizational performance improvement by Delphi method using the opinion of 25 experts. Evaluation and development of managers' competencies, including: organizational value (6 components), insight and attitude (5 components), personality traits (6 components), personal communication (3 components), interpersonal communication (6 components), leadership (5 components), professional credibility (3 components) ), Technology knowledge (3 components), self management (4 components), others management (4 components), business management (7 components), emotional ability (3 components), mental ability (3 components), empirical ability (3 components), academic ability (4 components) ), Is the physical ability (3 components) and personal characteristics, personality and skills of the evaluators (11 components). Also, the effective dimensions and components of the system to improve the organizational performance include: human resources (4 components), knowledge management (4 components), external factors (6 components), internal factors (4 components) and organizational management (7 components).