Supply Chain Performance Measurement and Improvement for Forging Industry

Forging Industry supply chain involves various actors and acts as Industry Intermediate providing various products for downstream industrial customers. This study aims to analyze supply chain performance and recommend improvement strategy at forging Industry. This study applied supply chain operation reference (SCOR) and analytical hierarchy process (AHP) to analyze supply chain performance. A SWOT analysis was applied to improve supply chain performance. The data was validated at ABC co. and XYZ co. as two focal company in supply chain operations of forging industry. Supply chain performance measurement at ABC co. show the performance was 99.42% (excellent) and 99.05% (excellent) in 2019 and 2020, respectively. Supply chain performance score at XYZ co. showed 96.60% (good) and 97.52% (good) in 2019 and 2020, respectively. This study has succeeded in formulating efforts to improve the supply chain performance with SWOT analysis that extracted from the performance measurement analysis, field observation and in -depth interview. The suggested strategies were producing quality goods according to domestic market specifications, maintaining good relations with suppliers or outsourcing, improving services using high technology.