Investigating the Mediating Role of Organizational Pessimism in the Relationship Between Incivility in the Workplace and Organizational Silence

The aim of the present study is to investigate the mediating role of organizational cynicism in the relationship between incivility in the workplace and organizational silence. The statistical population of this study was all the employees of the universities of Chaharmahal and Bakhtiari provinces, whose number is 2255, according to the size of each region Using Cochran's formula, a sample size of 660 people was selected, and the sample people were selected using the stratified sampling method according to the size of each stratum. To collect the required data in this research, standard questionnaires were used and their validity and reliability were tested, and they were highly valid and reliable. In order to answer and check the hypotheses of the research, PLS-warp software was used to check the structural equations and path analysis using the partial least squares method. The results of the analysis conducted in the research showed that impoliteness in the work environment has a significant and positive effect on organizational silence, the coefficient of which is 0.77. And according to the output of Warp software, incivility in the workplace has a significant positive effect on organizational pessimism, the coefficient of which is 0.66, and also the effect of incivility in the workplace on organizational silence through organizational pessimism is positive with the coefficient of 0.88.