Evaluating the Effect of Organizational Factors on the Organizational Quality of the Fire Department of Tehran Municipality

The present research was conducted with the aim of evaluating the impact of organizational factors and its role on the quality of the fire department of Tehran Municipality. This research is applied in terms of purpose and descriptive-correlation in terms of method. The statistical population of this research is made up of the employees of Tehran fire department in 1401, whose number is 5257, and they are working in 145 fire stations. Considering the size of the target population, Cochran sampling was used for sampling, and based on simple random sampling, 358 firefighters were selected as a sample. In order to collect data, a researcher-made questionnaire on performance and organizational influencing factors was implemented on the subjects. The reliability of the questionnaires is 0.741 and 0.863, respectively, and their validity has been proven by experts. SPSS and Smart PLS statistical software were used for data analysis. The findings of the research showed that the variables of adaptability, leadership and mission of the organization have a positive effect on the performance of employees; But the factor of communication with stakeholders does not affect the performance of employees. The most effective factor in the implementation of organizational quality is the staff factor.