Introducing and Evaluating an Architectural Model for Smart Tourism Health Insurance based on IoT and Cloud

Tourism as one of the programs to earn money leads to economic growth; however, due to the non-providing of medical and health services by insurance organizations, the Iranian tourism industry has faced a recession. Therefore, this study aimed to provide a smart tourism health insurance architecture in the context of the Internet of Things (IoT) and cloud to serve tourists.

This practical study was conducted to achieve a smart tourism health insurance architecture. First, its requirements were determined by reviewing the related literature and open interview with four experts from Iran Insurance Corporation. Then, by examining different types of tourism health insurance architectural models, a proposed service-oriented layered architecture was presented on the platform of IoT and cloud. Finally, the proposed architecture was evaluated by the ATAM method.

The proposed architecture has two components (i.e., the requester and the service provider) with user, network, cloud, and database layers that are connected in a service-oriented manner. Also, the evaluation of the proposed architecture by the ATAM method showed that it can respond to the health needs of tourists.

This architecture is presented on the platform of IoT and cloud that provides an intelligent background, and by recording people's data in personal risk profiles, it facilitates providing special tariffs and reducing tourism costs. Therefore, tourists will be able to travel with more confidence in controlling their health status.