Analysis of the factors affecting job plateaus in electric power distribution companies: A grey-based DEMATEL approach

One of the issues that threatens organizations today is the discussion of job plateauing and its effects on the performance of employees and the organization, which can affect the sustainability of the development of the organization's activities and the development of the employees' capabilities. The importance of this issue is that predicting and explaining this process practically makes it possible to direct the behavior of employees towards a desirable and systematic process. The purpose of this research is to identify and prioritize the factors affecting job plateauing in the electricity distribution company. DEMATEL grey technique has been used to prioritize and check the relationships between factors. The results have shown that C11 (unsuitability of the person to the job) and C12 (staying too long in the job) are of high importance (power) and the comparison of the factors in terms of intensity and effectiveness has shown that low job diversity and organizational structure Inefficient in terms of definite influence (cause) and comparing oneself with other people in higher positions and the feeling of unfair promotion in terms of definite influence (disability) have the highest priority. Applying the results of this research and examining the factors affecting job plateauing will adjust the plateauing in organizations, and in this way, the necessary ground will be provided for the development of employees' capabilities, increasing their satisfaction and motivation at work. By doing this research, it is possible to know the existing situation of the plateau of employees and to design and implement the necessary planning to eliminate or reduce this feature. Also, using the results of this research, the background factors affecting job plateau are identified, and while identifying the effective variables, the necessary measures can be applied to reduce and adjust their impact.