Designing a framework for educational online mentoring based on knowledge sharing for key occupations in the transportation industry

In recent decades, various strategies for the development of human capital have been proposed by leading organizations. One of the best tools from the point of view of human resource specialists for this is the mentoring program. In addition, technological changes in organizational environments have doubled the importance of paying attention to online mentoring. The purpose of the present research was to provide a framework for educational online mentoring based on knowledge sharing for key occupations in the transportation industry. The current research is qualitative and based on the interpretive paradigm, which was designed using the method of meta-synthesis and qualitative case study. In the beginning, 23 articles were selected using the meta- synthesis method and after the stages of quality assessment, which were in accordance with the accepted standards, were examined. In the next stage, in the case study, using the method of purposive sampling, interviews were conducted with 30 people who were experts in the field of transportation industry. Then the articles obtained from the method of meta- synthesis and the articles of the interviews were analyzed and summarized. The results of the meta- synthesis and case study showed that the components of organizational culture, financial and budget resources, evaluation and control, support, communication, human resources, planning, organizational structure, environmental conditions, information and communication technologies are the dimensions of the original model of educational online mentoring. Also, each of these components includes sub-components that define the effectiveness of writing.