investigation the relationship between organizational and nonorganizational factors with public service motivation

This study aims to explain the model and examine the relationship between organizational factors (transparency of goals, transformational leadership, job characteristics) and non-organizational (religious socialization, family socialization, personality traits, political ideology, professional identification and characteristics Demographic) was motivated by public (government) services.

Research design: 

The present study is a descriptive-correlational research in terms of applied purpose and in terms of the type of research. The sample size includes 324 employees of municipalities in Khorasan Razavi province, and this number of samples were selected by multi-stage cluster sampling. The required data were collected through a combination of public service motivation, organizational and non-organizational factors questionnaires and the reliability coefficient (Cronbach's α) for the questionnaires was 0.822, 0.815 and 0.795, respectively. In order to ensure the fit of the indicators with the components (validity review), expertise test and heuristic factor analysis have been used and in order to analyze the data, modeling has been used. Data were analyzed using SPSS and Amos software.

The results showed that there is a significant relationship between organizational and non-organizational factors with public service motivation and the relationships were confirmed in the research model and in the end, based on the research findings, some suggestions were presented.

Research innovation: 

Recognizing the factors and measuring the impact of various factors on public service motivation are among the important and up-to-date issues in the field of employee motivation.Keywords: public service motivation, organizational factors, non-organizational factors