Meta-analysis of corporate social responsibility (CSR) research on the performance of human resources considering the moderating role of organizational culture, gender and employees’ age

The obligation and commitment of an organization to be accountable to all its stakeholders and the increasing importance of the social responsibility of the organization has led to the fact that in addition to paying attention to their macro-organizational results, the impact of such programs and social responsibility measures of the organization at the micro-organizational level should also be noted. In the present research, an attempt was made to examine the relationship between corporate social responsibility and human resource performance (employees' behavior and attitude) with a different perspective and a more comprehensive approach to answer this question: Can employees' perception of corporate social responsibility promote positive behaviors and attitudes and reduce negative attitudes and behaviors among employees. The present research was therefore carried out with the aim of quantitatively combining the results of the research studies conducted in the field of social responsibility of the organization and the performance of human resources (employees’ behavior and attitude(. The research method used in this study is meta-analysis. After reviewing a large number of articles and research studies, using internal and external databases, 79 articles and dissertations published between 2010 and 2021 were selected. Moreover, a checklist was used in order to meet the inclusion criteria and to extract information related to each study. In order to analyze the data, CAM2 meta-analysis software was used. The results of the research showed that corporate social responsibility with a medium effect size (0/563) has a strong impact on employees’ positive behavior and attitude. Also, corporate social responsibility has a moderate (negative) effect on employees' (negative) behavior and attitude with a medium effect size (-0/319). This research provides important practical concepts. Understanding the social responsibility of the organization leads to a set of desirable attitudes and behaviors in employees and provides direct evidence for organizations and managers to engage in corporate social responsibility (CSR).