Providing a Model for Excellence-oriented Organizational Culture development in Steel Industry

Change is one of the important characteristics of efficient and effective organizations. Organizational culture plays an essential role in this transformation. The purpose of this study was to provide a model for the development of excellence-based organizational culture in Mobarakeh Steel Industry.

In order to achieve research goal, a qualitative methodology based on the data theory method was used, including three stages of open, axial and selective coding, using the systematic approach of Strauss and Corbin. In order to collect data, unstructured interviews were used and targeted sampling method was used to reach the participants, and theoretical sampling was used during data collection to complete the theory. That is, using people to take advantage of theoretical ambiguities and gaps. The statistical population of this research includes all managers who are experts in the field of excellence and special experts in Isfahan steel industry, which reached theoretical saturation with the number of 17 employees. To achieve the concepts, categories and categories, the data obtained from the interviews were analyzed based on open, axial and selective coding and organized with using the MAXqda software.

Causal conditions include developmental factors, individual factors, organizational factors, background conditions including culture and environment, organizational structure and process and maturity, intervening conditions including community-related factors, organizational justice and monitoring and evaluation, strategies including participatory management, Motivation management, infrastructure development and empowerment and the resulting outcomes including personal growth, organizational development and social development were obtained. In order to validate the obtained model, the Kendall rank correlation coefficient was calculated with the help of experts and by Delphi method.

According to the findings of the present study, it is suggested that the effective role of organizational culture be seriously and deeply reviewed by the managers of organizations; Because organizations understand the importance of knowledge and are looking for ways to create it.