A Model of Human Resources Heritage in Bank Melli of Iran
The present research aims to develop a conceptual model of the heritage of human resources in the banking industry, as the components representing this heritage have not been clearly identified.
The research follows a fundamental-applied approach based on the purpose and adopts a mixed method for data collection. In the qualitative phase, 20 senior managers from the National Bank of Iran headquarters participated, selected through purposiove sampling and theoretical saturation principles. The quantitative phase involved a sample of 207 employees and managers working in the National Bank of Iran. Data were collected through semi-structured interviews and questionnaires. The validity of the qualitative instrument was ensured through experts' opinions, test-retest reliability, and intra-subject agreement. Face, content, and construct validity techniques were employed to confirm the validity of the quantitative questionnaire. Content analysis was used for data analysis in the qualitative part, while one-sample t-test was used in the quantitative part. The qualitative aspect addressed and identified the components and indicators of the heritage of human resources, while the quantitative aspect assessed and determined the status of these components in the National Bank of Iran.
The heritage of human resources in the banking industry comprises various components, including management and organizational structure, knowledge management, behavioral and attitudinal characteristics of employees, communication patterns, recruitment, employee retention, teamwork and participation, compensation and benefits system, voluntary behaviors, organizational culture, organizational characteristics, performance development, and employee motivation and job satisfaction.
This research demonstrates that the heritage of human resources in organizations encompasses diverse structures that managers can rely on to establish such frameworks within their organizations.
- حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران میشود.
- پرداخت حق اشتراک و دانلود مقالات اجازه بازنشر آن در سایر رسانههای چاپی و دیجیتال را به کاربر نمیدهد.